Mpc3500 no black toner

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586

    Mpc3500 no black toner

    Replaced black toner pump and tube, black drum and dv unit. Ran forced toner. I have the back off and can see it is adding through the tube yet still shows no toner for black. Also replaced black toner cartridge. If I do an sp3045 it will print fine then reboot after changing back and it will show a few bars of toner , make a few copies and it goes back to no toner!
    also swapped end toner detection sensor.
    What’s up with this?!?
    Last edited by mrfuser; 03-19-2019, 09:13 PM.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35063

    #2
    Re: Mpc3500 no black toner

    If it works with SP 3045 turned off, leave it that way. The toner end detection sensor will still alert when the tone runs out. It also eliminates users wasting toner by replacing bottles just because the toner low message comes on.

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    • sturmtrooper
      Copier Combobulator

      500+ Posts
      • May 2016
      • 589

      #3
      Re: Mpc3500 no black toner

      Probably RFID board. Might as well just leave it turned off instead of wasting the money.

      Comment

      • mrfuser
        Service Manager

        Site Contributor
        1,000+ Posts
        • May 2007
        • 1586

        #4
        Re: Mpc3500 no black toner

        Ok so when it runs out of each color it just stops and makes them add it?

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        • fshead
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2356

          #5
          Re: Mpc3500 no black toner

          no
          i think it will code out sc360 or so..if the toner level drops out...
          HOW are you seeing it add toner?

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35063

            #6
            Re: Mpc3500 no black toner

            Originally posted by mrfuser
            Ok so when it runs out of each color it just stops and makes them add it?
            Originally posted by fshead
            no
            i think it will code out sc360 or so..if the toner level drops out...
            HOW are you seeing it add toner?
            When the toner end sensor on the back the toner bottle nozzle detects no toner coming out of the bottle, it will immediately go into a toner end condition.

            I have run a number of Ricohs this way when the RFID chip is bad on a nearly full bottle. Once the bottle is empty and has been replaced, 3405 can be turned on.

            Comment

            • mrfuser
              Service Manager

              Site Contributor
              1,000+ Posts
              • May 2007
              • 1586

              #7

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