MPc5503 FW error

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  • tufbnme
    Trusted Tech

    250+ Posts
    • Feb 2008
    • 493
    #1

    MPc5503 FW error

    I have been experiencing an error when trying to update the module FW. The package FW updates without issue.
    The error is "Upper limit exceeds E75".
    I am using a 1GB SD Card, formatted correctly. Only one model on the card for just the unit being updated.
    Can some please explain this?
    Tags: card, correctly, error, formatted, model
    • mikadonovan
      Senior Tech

      Site Contributor
      2,500+ Posts
      • May 2008
      • 2936
      #2
      Re: MPc5503 FW error

      I did not find an E-75 error code in the manual. If it was me, I would compare the size of the package FW to the size of the modules you have on the card. If the modules are bigger, split the module FW in half and load it in 2 steps. Could also be corrupt FW files, I have run into that before.
      NEVER ASSUME ANYTHING

        Comment

        • guitar9199
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2016
          • 1097
          #3
          Re: MPc5503 FW error

          I had this once before. I loaded JUST the "System/Copy" file into the romdata folder and installed that by itself, THEN I installed the rest of the firmware.

          IMPORTANT: Make SURE you're using System/Copy version 1.40 dated AFTER 2/1/2019!!! I almost bricked a couple of machines because the old file was corrupted. Ricoh has since updated the file!

            Comment

            • fshead
              Service Manager

              1,000+ Posts
              • Jan 2009
              • 2356
              #4
              Re: MPc5503 FW error

              Originally posted by guitar9199
              I had this once before. I loaded JUST the "System/Copy" file into the romdata folder and installed that by itself, THEN I installed the rest of the firmware.

              IMPORTANT: Make SURE you're using System/Copy version 1.40 dated AFTER 2/1/2019!!! I almost bricked a couple of machines because the old file was corrupted. Ricoh has since updated the file!

              HI
              I have two mpc4503 s NOP machines i want to do FW update but now i am worried about using a pre sys/copy version 1.40
              Are you saying anything b4 that is no good?
              confused here
              thanks

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7931
                  #5
                  Re: MPc5503 FW error

                  Originally posted by fshead
                  HI
                  I have two mpc4503 s NOP machines i want to do FW update but now i am worried about using a pre sys/copy version 1.40
                  Are you saying anything b4 that is no good?
                  confused here
                  thanks
                  First try the package firmware, it this does not update you get E32 error etc update the system copy first then try the package again.
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                  ​

                    Comment

                    • guitar9199
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Sep 2016
                      • 1097
                      #6
                      Re: MPc5503 FW error

                      Originally posted by fshead
                      HI
                      I have two mpc4503 s NOP machines i want to do FW update but now i am worried about using a pre sys/copy version 1.40
                      Are you saying anything b4 that is no good?
                      confused here
                      thanks
                      Sorry...should have been more clear. If you've already downloaded v1.40, make sure the file is dated AFTER 2/2019. The OLD version of 1.40 was corrupt... They fixed it in February, so if your 1.40 is dated January, don't use it.

                      To rescue the machine that coded on me I had to download the PREVIOUS version of Sys/Copy.

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356
                          #7
                          Re: MPc5503 FW error

                          thanks
                          you know once you brick a good working machine with bad FW you always fear it happening again..
                          a very costly error for all....

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