Ricoh Aficio 3030 Paper Jamming about halfway in fuser

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • emc2guru
    Junior Member
    • Mar 2016
    • 5

    Ricoh Aficio 3030 Paper Jamming about halfway in fuser

    I have a aficio 3030 and paper is jamming about halfway in fuser, when I pull the paper put of the fuser the first half of the paper has fused print but the other half is unfused and the print just wipes off the paper, messy trying to figure out the issue haha. But I was wondering what you guys think the issue may be, I was thinking one of the rollers in the fuser might be the cause but was unsure which one and also not sure if that might fix the issue or not. I tried both paper trays which have the same problem, when i use the side paper try it seems like sometimes it will print the first page correctly but the second page would always jam. Might just be fluke but figured I would add that. Also, it appears that the paper is jamming in the same spot, when i go to pull out the jammed paper it looked like the same amount of paper was always sticking out of the fuser, i never measured it but it looked like that was true from sight. Thanks in advance for any help!
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

    Originally posted by emc2guru
    I have a aficio 3030 and paper is jamming about halfway in fuser, when I pull the paper put of the fuser the first half of the paper has fused print but the other half is unfused and the print just wipes off the paper, messy trying to figure out the issue haha. But I was wondering what you guys think the issue may be, I was thinking one of the rollers in the fuser might be the cause but was unsure which one and also not sure if that might fix the issue or not. I tried both paper trays which have the same problem, when i use the side paper try it seems like sometimes it will print the first page correctly but the second page would always jam. Might just be fluke but figured I would add that. Also, it appears that the paper is jamming in the same spot, when i go to pull out the jammed paper it looked like the same amount of paper was always sticking out of the fuser, i never measured it but it looked like that was true from sight. Thanks in advance for any help!
    pull fuser.. try turning gears by hand.. do they turn somewhat easy or hard to turn or check fuser exit sensor since first page exits.

    What are page counts on the service parts?
    how many total pages?
    did you clean the machine? sensors?

    check your service manual for any jams codes

    Comment

    • emc2guru
      Junior Member
      • Mar 2016
      • 5

      #3
      Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

      The first page has came out before but 95% of the time the first page jams, I have never cleaned any sensors and the service parts all have over half of the life remaining. I check the the gears when I am there, if the gears are hard to turn can the fuser be opened and the gears fixed and where is the fuser exit sensor located can it be reached once the fuser is out? I checked the jam codes when the first happened and it did not help.

      Comment

      • emc2guru
        Junior Member
        • Mar 2016
        • 5

        #4
        Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

        Thanks for the help.

        Comment

        • emc2guru
          Junior Member
          • Mar 2016
          • 5

          #5
          Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

          Are you referring to a sensor on the copier or the sensor which is actually on the fuser itself?

          Comment

          • copyaction
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2007
            • 976

            #6
            Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

            1. Is the paper tray reading the correct size
            2. Replace press roller

            Comment

            • sandmanmac
              Field Supervisor

              Site Contributor
              2,500+ Posts
              • Feb 2009
              • 3947

              #7
              Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

              Originally posted by emc2guru
              half of the paper has fused print but the other half is unfused and the print just wipes off the paper
              Of course the other half will be 'unfused'

              Originally posted by copyaction
              1. Is the paper tray reading the correct size
              2. Replace press roller
              x 2 on the paper tray size being set incorrectly

              Comment

              • davel
                Technician

                1,000+ Posts
                • Oct 2011
                • 1045

                #8
                Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                It is probably sensor after fuser that will be indicated by jam code, call a tech.

                Comment

                • Phil B.
                  Field Supervisor

                  10,000+ Posts
                  • Jul 2016
                  • 22808

                  #9
                  Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                  Originally posted by emc2guru
                  The first page has came out before but 95% of the time the first page jams, I have never cleaned any sensors and the service parts all have over half of the life remaining. I check the the gears when I am there, if the gears are hard to turn can the fuser be opened and the gears fixed and where is the fuser exit sensor located can it be reached once the fuser is out? I checked the jam codes when the first happened and it did not help.
                  You checked jam codes when it first happened but didn't fix?
                  WHAT CODES?
                  PARTS REPLACED?
                  it's not not a matter of checking codes.. analyze the meaning ..take proper steps.. some error codes CANNOT be fixed by just resetting codes ! Must need parts.. you dont reply like a tech...
                  Hire one


                  Sent from my SM-G960U using Tapatalk

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22808

                    #10
                    Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                    Originally posted by davel
                    It is probably sensor after fuser that will be indicated by jam code, call a tech.
                    I dont see where he EVER stated the " jam code"

                    Sent from my SM-G960U using Tapatalk

                    Comment

                    • semi
                      Trusted Tech

                      100+ Posts
                      • Sep 2008
                      • 192

                      #11
                      Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                      As above pressure roller u/s old news-really!

                      Comment

                      • anpetros
                        Technician
                        • May 2011
                        • 43

                        #12
                        Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                        Its the pressure roller.

                        Comment

                        • HitMan
                          Trusted Tech

                          100+ Posts
                          • Aug 2015
                          • 170

                          #13
                          Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                          This is probably due to the lower fuser frame being brocken. If you remove the hot roller on the right side of the lower fuser frame a bit of the plastic can snap and it doesn't hold the bearing on the hot roller in place thus only fusing one side of the paper correctly. If you order the lower fuser frame you will need to carefully remove the wiring and thermostats from the old housing. There is a spring loaded plate that is a bit of a nightmare to put back on if you don't look at how the spring is positioned on the left side of the lower frame. Also there is a black lever next to the left side screw that has to be swapped over and can easily be missed.

                          Sent from my SM-G930F using Tapatalk

                          Comment

                          • copyaction
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Oct 2007
                            • 976

                            #14
                            Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                            Originally posted by HitMan
                            This is probably due to the lower fuser frame being brocken. If you remove the hot roller on the right side of the lower fuser frame a bit of the plastic can snap and it doesn't hold the bearing on the hot roller in place thus only fusing one side of the paper correctly. If you order the lower fuser frame you will need to carefully remove the wiring and thermostats from the old housing. There is a spring loaded plate that is a bit of a nightmare to put back on if you don't look at how the spring is positioned on the left side of the lower frame. Also there is a black lever next to the left side screw that has to be swapped over and can easily be missed.

                            Sent from my SM-G930F using Tapatalk
                            or you can just use an aficio 350 heat roller bearing with the ring around it on the side that is broken.

                            Comment

                            • sandmanmac
                              Field Supervisor

                              Site Contributor
                              2,500+ Posts
                              • Feb 2009
                              • 3947

                              #15
                              Re: Ricoh Aficio 3030 Paper Jamming about halfway in fuser

                              Originally posted by copyaction
                              or you can just use an aficio 350 heat roller bearing with the ring around it on the side that is broken.
                              Agreed. A whole lot easier, and way less time consuming

                              Comment

                              Working...