can a counter be increased abnormally in a ricoh mp 5000

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  • Ed Harris
    Junior Member
    • Mar 2019
    • 1

    #1

    can a counter be increased abnormally in a ricoh mp 5000

    Hi, I am an end user and a dealer has rented to me a ricoh mp 5000, but I think the counter is incresing very fast, So I would like to know if the machine can be configured in any way to increase the coutner abnormally, I don't know maybe by counting each copy as 2 copies or something like that.

    For several months with this machine I have had this doubt, but this month is even bigger, the counter has increased by 56000 using only 2 bottles of tonner, as far as I understand each bottle only last 15.000 copies or prints.

    Those bottles of tonner I mentioned weren't even full, they were lets say at 80% of their capacity.

    Thanks in advance.

    PD: I take the numbers from the digital counter becouse I do not know where the mechanical counter is in this model.
  • keithxxiii
    Just a tech

    250+ Posts
    • Nov 2014
    • 468

    #2
    Re: can a counter be increased abnormally in a ricoh mp 5000

    IMHO, you can't simply increase the digital counter of the machine. If you are a tech, you could check the logging data for number of jobs. It shows the average jobs you do. Might as well check the printer driver. I remember the PCL6 driver was set to 2-sided by default.
    Aye! Cut the crap

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22798

      #3
      Re: can a counter be increased abnormally in a ricoh mp 5000

      [QUOTE=Ed Harris;742359]Hi, I am an end user and a dealer has rented to me a ricoh mp 5000, but I think the counter is increasing very fast, So I would like to know if the machine can be configured in any way to increase the counter abnormally, I don't know maybe by counting each copy as 2 copies or something like that.[QUOTE]

      well ltr/ltrr counts as 1 click legal=1,5 clicks.. lgr=2 clicks
      what are you printing size wise?

      [QUOTE] For several months with this machine I have had this doubt, but this month is even bigger, the counter has increased by 56000 using only 2 bottles of toner, as far as I understand each bottle only last 15.000 copies or prints.[QUOTE]

      Industry Standard = 15,000 prints/copies @ 5% coverage on an 8.5x11" page so your question depends on: Coverage - Density - Borders and Pics - Media
      Also .. if your machine is spilling TONER on the INSIDE and you haven't call a tech.. stop bitching!

      [QUOTE]Those bottles of toner I mentioned weren't even full, they were lets say at 80% of their capacity.[QUOTE]

      You are doing a VISUAL CHECK.. look on the bottle.. bottle is filled per GRAM load...
      Bet you complain when the cereal box isn't full also!

      Thanks in advance. PS: I take the numbers from the digital counter because I do not know where the mechanical counter is in this model.
      THIS model MAY NOT have a mech counter!

      no doubt an end user that thinks he's getting fucked by the "nasty cheating tech"

      PS.. if you haven't noticed I corrected all your spelling mistakes in the "QUOTED" areas.. No need to thank me...

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3969

        #4
        Re: can a counter be increased abnormally in a ricoh mp 5000

        Originally posted by Ed Harris
        Hi, I am an end user and a dealer has rented to me a ricoh mp 5000, but I think the counter is incresing very fast, So I would like to know if the machine can be configured in any way to increase the coutner abnormally, I don't know maybe by counting each copy as 2 copies or something like that.

        For several months with this machine I have had this doubt, but this month is even bigger, the counter has increased by 56000 using only 2 bottles of tonner, as far as I understand each bottle only last 15.000 copies or prints.

        Those bottles of tonner I mentioned weren't even full, they were lets say at 80% of their capacity.

        Thanks in advance.

        PD: I take the numbers from the digital counter becouse I do not know where the mechanical counter is in this model.
        Sorry, but you're brutally mistaken!
        The stated yield of the toner for this machine is estimated approx. 30,000 pages/ bottle - not 15,000! So you're count is actually damn near perfect for the estimated usage
        All Toner bottles will 'appear' to be only 2/3's or 3/4's full until they're shaken up (which they should be before installation), so there's room for the particles to easily expand

        EDIT: Seems that I agree with Phil
        Beat me to it by a few seconds

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22798

          #5
          Re: can a counter be increased abnormally in a ricoh mp 5000

          [QUOTE=sandmanmac;742362]Sorry, but you're brutally mistaken!
          The stated yield of the toner for this machine is estimated approx. 30,000 pages/ bottle - not 15,000! So you're count is actually damn near perfect for the estimated usage
          All Toner bottles will 'appear' to be only 2/3's or 3/4's full until they're shaken up (which they should be before installation), so there's room for the particles to easily expand

          EDIT:
          Seems that I agree with Phil
          Beat me to it by a few seconds
          ummm thanks??

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22954

            #6
            Re: can a counter be increased abnormally in a ricoh mp 5000

            Don't forget that on most MFP's A3 is two clicks (twice A4), and duplex A3 is four clicks. It's not counting pieces of paper, it's counting A4 sized images. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • tjvincent
              Trusted Tech

              250+ Posts
              • Apr 2008
              • 280

              #7

              Comment

              • vargue
                Trusted Tech

                250+ Posts
                • Oct 2011
                • 404

                #8
                Re: can a counter be increased abnormally in a ricoh mp 5000

                First that's all depend on your developer tank if it's good yo will precisley reach to normal performace 30.000. if developer exhausted that's affect on toner rate.may be 15.000 or 12.000.or less. Yo will find out alphabet raised on papers. Detect full counters test. Caculate your yield

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 36907

                  #9
                  Re: can a counter be increased abnormally in a ricoh mp 5000

                  I have checked the product support guide and the expected toner yield is 30K. This yield is based on a 5% coverage of an A4/8.5X11/letter size page, double spaced with 1 inch borders(all 4 edges). As for the bottles being only 80% full, that is normal if the bottle is stored standing up. Settling when setting upright will lower the level in the bottle to the 80% mark or lower. After you shake a bottle you will find that it will be much closer to being full. Store your bottles lying flat and you will have far fewer problems from toner clumping.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 7927

                    #10
                    Re: can a counter be increased abnormally in a ricoh mp 5000

                    Well lengthy first post author, isn't it. You do some conclusions based on wrong maths, how about learning basics BEFORE bitching? Toner bottles, boxes, etc. should never be filled up or so. Toner tends to compress when stored for long time, then space is needed and I always force shake/ even beat toners before install.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • MIGUELMARCHENA
                      Trusted Tech

                      Site Contributor
                      100+ Posts
                      • Feb 2018
                      • 183

                      #11
                      Re: can a counter be increased abnormally in a ricoh mp 5000

                      Originally posted by Ed Harris
                      Hi, I am an end user and a dealer has rented to me a ricoh mp 5000, but I think the counter is incresing very fast, So I would like to know if the machine can be configured in any way to increase the coutner abnormally, I don't know maybe by counting each copy as 2 copies or something like that.

                      For several months with this machine I have had this doubt, but this month is even bigger, the counter has increased by 56000 using only 2 bottles of tonner, as far as I understand each bottle only last 15.000 copies or prints.

                      Those bottles of tonner I mentioned weren't even full, they were lets say at 80% of their capacity.

                      Thanks in advance.

                      PD: I take the numbers from the digital counter becouse I do not know where the mechanical counter is in this model.

                      What size of paper do you handle? For trade that is, 8 1/2 x, 14, l counter can double contsr .... now, there is a mechanical counter if I am not hidden in the right, close to the high voltage card

                      Comment

                      • mikadonovan
                        Senior Tech

                        Site Contributor
                        2,500+ Posts
                        • May 2008
                        • 2931

                        #12
                        Re: can a counter be increased abnormally in a ricoh mp 5000

                        Originally posted by Ed Harris
                        Hi, I am an end user and a dealer has rented to me a ricoh mp 5000, but I think the counter is incresing very fast, So I would like to know if the machine can be configured in any way to increase the coutner abnormally, I don't know maybe by counting each copy as 2 copies or something like that.

                        For several months with this machine I have had this doubt, but this month is even bigger, the counter has increased by 56000 using only 2 bottles of tonner, as far as I understand each bottle only last 15.000 copies or prints.

                        Those bottles of tonner I mentioned weren't even full, they were lets say at 80% of their capacity.

                        Thanks in advance.

                        PD: I take the numbers from the digital counter becouse I do not know where the mechanical counter is in this model.
                        Lol. The short answer is NO. 11x17 prints count as 2, but as far as actually changing the actual count, it is not possible. The only exception would be to address a controller issue with a nvram replacement, and that actually returns the count to zero. Nobody is trying to rip you off like that. Sheeesh. BTW, I loved your role in "The right stuff". Great movie
                        NEVER ASSUME ANYTHING

                        Comment

                        • sturmtrooper
                          Copier Combobulator

                          500+ Posts
                          • May 2016
                          • 587

                          #13
                          Re: can a counter be increased abnormally in a ricoh mp 5000

                          Originally posted by mikadonovan
                          Lol. The short answer is NO. 11x17 prints count as 2, but as far as actually changing the actual count, it is not possible. The only exception would be to address a controller issue with a nvram replacement, and that actually returns the count to zero. Nobody is trying to rip you off like that. Sheeesh. BTW, I loved your role in "The right stuff". Great movie
                          By default this machine counts A3/11x17 as single page on the meter. Though it's very possible the company running the contract changed that setting.

                          Comment

                          • Coptech
                            worker drone

                            250+ Posts
                            • Dec 2009
                            • 460

                            #14
                            Re: can a counter be increased abnormally in a ricoh mp 5000

                            So how much paper are you buying? Does it match the copies they told you that you ran? Seems like the simplest check to me. As mentioned early on, they may have it defaulted to two side originals and you are paying for the blank backside of a single sided original but that should easily be caught by knowing how many cases of paper you are using....just a suggestion.

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 36907

                              #15
                              Re: can a counter be increased abnormally in a ricoh mp 5000

                              Originally posted by sturmtrooper
                              By default this machine counts A3/11x17 as single page on the meter. Though it's very possible the company running the contract changed that setting.
                              Most companies, dealers, set it to count as 2 clicks before delivering. This allows more accurate billing when toner is included in the maintenance contract.

                              Comment

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