Hi,
Lately the machine has been having issues with paper coming from Tray no. 2.
Sometimes the paper would just stop before reaching the registration rollers, sometimes it stops when the paper is about to come out.
And the copies are often off by a few inches. I have attached a picture to visualize the problem. The one on the left is the original and the one on the right is the copied print. When i copy documents with letterheads or a short top margin, it will either be on the very top edge or not printed at all.
test 1.jpg
I have tried cleaning the clutches and rollers but the problem resurfaces. I also tried swapping trays but to no avail.
The upper tray have no problems whatsoever. Prints come out just fine.
Thanks for the inputs.
Lately the machine has been having issues with paper coming from Tray no. 2.
Sometimes the paper would just stop before reaching the registration rollers, sometimes it stops when the paper is about to come out.
And the copies are often off by a few inches. I have attached a picture to visualize the problem. The one on the left is the original and the one on the right is the copied print. When i copy documents with letterheads or a short top margin, it will either be on the very top edge or not printed at all.
test 1.jpg
I have tried cleaning the clutches and rollers but the problem resurfaces. I also tried swapping trays but to no avail.
The upper tray have no problems whatsoever. Prints come out just fine.
Thanks for the inputs.
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