Ricoh mpc c8002 weird issue

[bryant28282000]

[HitMan]

Re: Ricoh mpc c8002 weird issue

Sounds like someone has messed about with settings in user tools. What about printing is that OK?

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[HitMan]

Re: Ricoh mpc c8002 weird issue

Also if scanning from the glass have you pressed the hash key to tell the machine to continue copying?

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[bryant28282000]

Re: Ricoh mpc c8002 weird issue

Also if scanning from the glass have you pressed the hash key to tell the machine to continue copying?

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[tjvincent]

Re: Ricoh mpc c8002 weird issue

Is sort set to on by default?

[bryant28282000]

Re: Ricoh mpc c8002 weird issue

Is sort set to on by default?

Thank you for your advice, I was at this machine two hours trying to figure out what setting could have changed. I upgraded firmware, Is there a control panel default or restore settings without wiping out scanning? I also thought about a memory clear but can you clone the settings and restore?

[HitMan]

Re: Ricoh mpc c8002 weird issue

I know on the older devices when user tools was up and the screen that displays system settings and copier settings was displayed you could hold the hash key then press on the option you wanted to reset. Bear in mind that in system settings you might have to take note of the ip address etc

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[HitMan]

Re: Ricoh mpc c8002 weird issue

Also if you do an address book backup via laptop the scanning settings are also backup. So you could restore those settings too if you accidentally wiped them with the reset

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[slimslob]

Re: Ricoh mpc c8002 weird issue

Also if you do an address book backup via laptop the scanning settings are also backup. So you could restore those settings too if you accidentally wiped them with the reset

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Something I trained my customers to do every time they added to the address book. Protects against HDD failure.

[Phil B.]

Re: Ricoh mpc c8002 weird issue

Originally Posted by HitMan
Also if scanning from the glass have you pressed the hash key to tell the machine to continue copying?

[Brianneoe]

Re: Ricoh mpc c8002 weird issue

This is a problem with ALL of the Ricoh's that are set to sort as default in the copy mode. If someone comes up to the machine and puts a original on the glass and presses for 2 copies and does not check that they took the 2 copies then the next person who makes a copy will receive the second copy plus their copies. And guess what? There is no reset time on the first persons copy job.That job will stay there until another copy job is output. Big issue if your copying sensitive read-only documents.

[slimslob]

Re: Ricoh mpc c8002 weird issue

Also if scanning from the glass have you pressed the hash key to tell the machine to continue copying?

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That is normal operation. All Ricoh models come out of the factory set for duplex. It will wait up to 1 minute for the second original or you can press the # key to tell it you have no more originals.