MP C2551 "Cannot install this software" after installing PostScript3 SD Card

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2360

    #16
    Re: MP C2551 "Cannot install this software" after installing PostScript3 SD Card

    remove the ZOFFY FILES ON CARD

    Comment

    • mincopier
      Trusted Tech

      250+ Posts
      • Dec 2015
      • 289

      #17
      Re: MP C2551 "Cannot install this software" after installing PostScript3 SD Card

      We have moved PS card from one machine to another with no issues. What I believe the problem to be is another software, like security, was installed to the PS card as they ran out of slots on the machine. Since the PS software cannot be moved to another card other software must be copied to it.

      Not being familiar with what files should be for just PS, I myself would not be able to guess what needs deleted from the card without removing the PS files.

      Good luck

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3979

        #18
        Re: MP C2551 "Cannot install this software" after installing PostScript3 SD Card

        Originally posted by slimslob
        You might try the last reply on this thread. http://www.copytechnet.com/forums/ri...28=#post522774
        Agreed. Done it myself several times, and it works (deleting the Zoffy files that is)

        Comment

        • Kimi
          Trusted Tech

          100+ Posts
          • Feb 2018
          • 105

          #19
          Re: MP C2551 "Cannot install this software" after installing PostScript3 SD Card

          Originally posted by mincopier
          We have moved PS card from one machine to another with no issues. What I believe the problem to be is another software, like security, was installed to the PS card as they ran out of slots on the machine. Since the PS software cannot be moved to another card other software must be copied to it.

          Not being familiar with what files should be for just PS, I myself would not be able to guess what needs deleted from the card without removing the PS files.

          Good luck
          I agree, this happened to me recently where i was supplied a second hand card from within our company. I ended up replacing with another and issue was gone.

          Looks like deleting the files above will fix it!

          Comment

          • rr8086
            Technician
            • Mar 2019
            • 13

            #20
            Re: MP C2551 "Cannot install this software" after installing PostScript3 SD Card

            Originally posted by sandmanmac
            Agreed. Done it myself several times, and it works (deleting the Zoffy files that is)
            I am glad to report that deleting the zoffyx.* files from the card helped solving the problem. The PS function works perfectly now and, moreover, the annoying message is gone. Thanks a lot to all those who helped me, I truly appreciate it.

            Comment

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