As an independent tech, I try to avoid taking on larger copiers. I've got a long standing customer, has a Ricoh MP7000 has been under MA with Ricoh, but they dropped him. He stuck a label on the drum, I went out and got it off, cleaned it up and got it to pass a copy.
Now he's complaining about light copies, had him run a couple of toner add cycles and the image came back, but of course now it's dumping toner. I'm sure he needs a drum and developer change. I'm thinking the toner and dev filters, cleaning blade and brush and a "Classification Assy"? (<<<What the heck is that?) I'm going to quote him $800 to do that job with my tail light warranty. I warranty it until you see my tail lights pull out of your parking lot. It'll be another $650 to do a fuser rebuild.
Would you take this job? I'm very tempted to tell him no thank you....
Appreciate you input.
Robin
Now he's complaining about light copies, had him run a couple of toner add cycles and the image came back, but of course now it's dumping toner. I'm sure he needs a drum and developer change. I'm thinking the toner and dev filters, cleaning blade and brush and a "Classification Assy"? (<<<What the heck is that?) I'm going to quote him $800 to do that job with my tail light warranty. I warranty it until you see my tail lights pull out of your parking lot. It'll be another $650 to do a fuser rebuild.
Would you take this job? I'm very tempted to tell him no thank you....
Appreciate you input.
Robin
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