MP 8000 can not printed.

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  • NexusTech
    Technician
    • Apr 2019
    • 10

    #1

    [Misc] MP 8000 can not printed.

    Hello, my machine will not print at all. I have used the other device SD card with the print scan and it is not working again. Does anyone know how to insert the firmware into the machine. I have a book of mp7500 but unsuccessfully. What card is going to boot the firmware i have 2gbSD card but will not boot.
  • davel
    Technician

    1,000+ Posts
    • Oct 2011
    • 1104

    #2
    Re: MP 8000 can not printed.

    Sounds like you are not a tech, if machine has no print/scan DF card it will not work. If you mix up firmware loading you can kill the machine. Call in a trained tech.

    Comment

    • NexusTech
      Technician
      • Apr 2019
      • 10

      #3
      Re: MP 8000 can not printed.

      Yes im tech.I have an original firmware but i have never worked on this series...

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37488

        #4
        Re: MP 8000 can not printed.

        Originally posted by NexusTech
        Yes im tech.I have an original firmware but i have never worked on this series...

        By tech we mean a trained and qualified Ricoh tech. If you were such, you would know how to load firmware updates. As davel said, if the machine does not have a print/scan SD card, it will not print. Print/Scan SD card is not a firmware update. It is an option that you have to purchase and install.

        Comment

        • NexusTech
          Technician
          • Apr 2019
          • 10

          #5
          Re: MP 8000 can not printed.

          Originally posted by slimslob
          By tech we mean a trained and qualified Ricoh tech. If you were such, you would know how to load firmware updates. As davel said, if the machine does not have a print/scan SD card, it will not print. Print/Scan SD card is not a firmware update. It is an option that you have to purchase and install.
          Ok i buy 2x MP8000 and 8001 in Germany and 8001 its OK for MP8000 i have print/scaner kit type8000 with SD card and put in option slot with 2 DimmRAM 2x256MB

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          • keithxxiii
            Just a tech

            250+ Posts
            • Nov 2014
            • 469

            #6
            Re: MP 8000 can not printed.

            Firmware update procedure is included in the manual.
            You should obtain a copy of the service manual.
            Hire a qualified ricoh tech and maybe, you will learn from him how to deal with this problem.
            Aye! Cut the crap

            Comment

            • davel
              Technician

              1,000+ Posts
              • Oct 2011
              • 1104

              #7
              Re: MP 8000 can not printed.

              Print/scan card goes in slot 1(top)

              Comment

              • NeoMatrix
                Senior Tech.

                2,500+ Posts
                • Nov 2010
                • 3513

                #8
                Re: MP 8000 can not printed.

                From memory...
                I believe the size of the 2GB SD card might not read on some of the older model Ricoh machines.
                Try a smaller SD card, say 512Mb, and format it to FAT32.

                Reinstall all the firmware onto the 512Mb SD card, and try the F/W update again.

                HTH
                Inauguration to the "AI cancel-culture" fraternity 1997...
                •••••• •••[§]• |N | € | o | M | Δ | t | π | ¡ | x | •[§]••• ••••••

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                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37488

                  #9
                  Re: MP 8000 can not printed.

                  Originally posted by NeoMatrix
                  From memory...
                  I believe the size of the 2GB SD card might not read on some of the older model Ricoh machines.
                  Try a smaller SD card, say 512Mb, and format it to FAT32.

                  Reinstall all the firmware onto the 512Mb SD card, and try the F/W update again.

                  HTH
                  For some reason, most older models will not recognize an SD card formatted using Microsoft Windows format utility. Ricoh recommends that when you format an SD card, use the Panasonic SD card format utility. The following link is from TSRC Utilities. It does not mention Windows 8, 8.1 and 10 because the page was written before they came out. SD/SDHC/SDXC Memory Card Download | SD Memory Card | Digital AV | Support | Panasonic Global

                  Another option is MiniTool Partition Wizard. It not only does a good job of formatting but also allows you to create a 1GB or 512MB SD card from a larger card. Handy when you have an older model that will not accept 2GB or larger cards.

                  Comment

                  • NexusTech
                    Technician
                    • Apr 2019
                    • 10

                    #10
                    Re: MP 8000 can not printed.

                    Originally posted by slimslob
                    For some reason, most older models will not recognize an SD card formatted using Microsoft Windows format utility. Ricoh recommends that when you format an SD card, use the Panasonic SD card format utility. The following link is from TSRC Utilities. It does not mention Windows 8, 8.1 and 10 because the page was written before they came out. SD/SDHC/SDXC Memory Card Download | SD Memory Card | Digital AV | Support | Panasonic Global

                    Another option is MiniTool Partition Wizard. It not only does a good job of formatting but also allows you to create a 1GB or 512MB SD card from a larger card. Handy when you have an older model that will not accept 2GB or larger cards.
                    OK im done all thes and room folder on 512MB SD card but machine not boothing this sd card i dont know why.I buy orginal firmware from Ricoh dealer but machine is not buthing from card.I put SD card i c3 service slot with 2 more card on c1 softver c2 print/scan c3 this firmwere.Machine working only print not working any idea for that....

                    Comment

                    • NexusTech
                      Technician
                      • Apr 2019
                      • 10

                      #11
                      Re: MP 8000 can not printed.

                      Txnx guys problem solved....in web browser network setup and port LPR and DIprint has ben desabled click enable then machine update now is working.....

                      Comment

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