Mp c6004

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  • canon.master
    Technician
    • Mar 2018
    • 22

    #16
    Re: Mp c6004

    Originally posted by Phil B.
    no disrespect meant....

    IF you aren't sure about the proper procedure, you CAN trash unit.. Hell I've seen RICOH techs do it.

    it isn't smart to post SM entry in public... there are too many END USERS here that do no have a clue.
    So this website for end user
    so as technical guy what you can do
    if the ricoh guy is a bad guy and just need money
    and no one can help me here
    trust me the ricoh machine is a very bad choice

    Comment

    • zed255
      How'd ya manage that?

      1,000+ Posts
      • Dec 2009
      • 1024

      #17
      Re: Mp c6004

      Have you checked to see if the service mode lock is on in user tools?

      Comment

      • fshead
        Service Manager

        1,000+ Posts
        • Jan 2009
        • 2366

        #18
        Re: Mp c6004

        No disrespect but why would you type info that john public will see..
        and maybe if you asked nicely someone would email you a manual or offer a swap if they need canon............

        Comment

        • canon.master
          Technician
          • Mar 2018
          • 22

          #19
          Re: Mp c6004

          Originally posted by zed255
          Have you checked to see if the service mode lock is on in user tools?

          Comment

          • canon.master
            Technician
            • Mar 2018
            • 22

            #20
            Re: Mp c6004

            Originally posted by fshead
            No disrespect but why would you type info that john public will see..
            and maybe if you asked nicely someone would email you a manual or offer a swap if they need canon............
            You are 100% right, but look at the first answers they answer in a very wrong way..
            but if anybody need anything in canon i will help him..

            Comment

            • slimslob
              Retired

              Site Contributor
              25,000+ Posts
              • May 2013
              • 37382

              #21
              Re: Mp c6004

              Originally posted by canon.master
              You are 100% right, but look at the first answers they answer in a very wrong way..
              but if anybody need anything in canon i will help him..
              Based on the fact that three senior tech, myself included, liked that first response, there was nothing wrong with it other than your reaction. Are you sure you're not being overly sensitive. Now I don't know when you got the red card, who gave it to you or why but usually indicates that you don't like to follows rules. One of those rules has to do with proprietary manufacturer information which includes access codes.

              Comment

              • canon.master
                Technician
                • Mar 2018
                • 22

                #22
                Re: Mp c6004

                Originally posted by slimslob
                Based on the fact that three senior tech, myself included, liked that first response, there was nothing wrong with it other than your reaction. Are you sure you're not being overly sensitive. Now I don't know when you got the red card, who gave it to you or why but usually indicates that you don't like to follows rules. One of those rules has to do with proprietary manufacturer information which includes access codes.
                They can say that without wasting time .

                Comment

                • COPIERMAN
                  Senior Tech

                  500+ Posts
                  • Jun 2009
                  • 559

                  #23
                  Re: Mp c6004

                  google service mode and in 5 seconds had code for newer copiers even on this website if you search and find new service code

                  Comment

                  • canon.master
                    Technician
                    • Mar 2018
                    • 22

                    #24
                    Re: Mp c6004

                    Originally posted by COPIERMAN
                    google service mode and in 5 seconds had code for newer copiers even on this website if you search and find new service code
                    I tried everything nothing help nothing found....

                    Comment

                    • Coptech
                      worker drone

                      250+ Posts
                      • Dec 2009
                      • 460

                      #25
                      Re: Mp c6004

                      IF someone changed the access code, there is a factory mode that will reset back to factory passwords and wipe out all address books. I will not tell you how to do it but it is listed way too many places on this forum and others. Warning is that you can do more damage in there than you even can in the normal service mode. Be very aware of the dangerous ground you are on if you attempt it. Personally, I agree that you are most likely not holding the c key down for an extended time on it's final press. Or that you are pressing the wrong C key.

                      The reason the code is different from the early machines was that there was too much publication of the service mode. The more it is passed around, the more likely it will change again. They don't even publish it in newer service manuals for that reason. They tell you to "ask your manager".
                      Last edited by Coptech; 06-19-2019, 10:32 PM. Reason: Wrong C key comment.

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22798

                        #26
                        Re: Mp c6004

                        Originally posted by canon.master
                        They can say that without wasting time .
                        we all said basically the same thing...

                        1) you didn't give enough info w/o us having to pull teeth.
                        2) handing out that info could get someone in LEGAL trouble.
                        3) canon techs aren't the only ones that can respond politely

                        you accused me of disrespect.... but you reply with snarky comments... you break forum rules (and just common sense )

                        then you think you are polite and deserve special treatment... NOTHING is FREE and NO ONE deserves special treatment.

                        YES I even googled the issue before hand AND found the answer you needed.

                        you said you have the manual..but CLEARLY didn't read the manual..

                        Slim - BlackCat -myself and others are glad to help BUT if you have the manual and DON'T read it ..proves you refuse to TRY and depend on others for your fix....

                        SLIM.. Yes I know who threw the first red flag...

                        but as others have noticed... I don't help those that don't TRY to help themselves.. blocked

                        OH BTW I am also a Certified Canon Tech..along with Xerox - Epson - HP - Ricoh - Ky/Mita - Samsung - Panasonic - BROTHER -Murtec + others.. 31 yrs in the field and have FIRED techs under me that display your attitude..

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3979

                          #27
                          Re: Mp c6004

                          Originally posted by canon.master
                          You are 100% right, but look at the first answers they answer in a very wrong way..
                          but if anybody need anything in canon i will help him..
                          Interesting that you would say that....because you have 19 total posts at the time of this response, and every single one of them relates to an MP C6004.
                          Without even visiting the Canon forum, I'm 100% sure that someone over there has needed help with something during the 1 year + that you've been registered here, yet you haven't offered a single thing.

                          Comment

                          • Phil B.
                            Field Supervisor

                            10,000+ Posts
                            • Jul 2016
                            • 22798

                            #28
                            Re: Mp c6004

                            Originally posted by sandmanmac
                            Interesting that you would say that....because you have 19 total posts at the time of this response, and every single one of them relates to an MP C6004.
                            Without even visiting the Canon forum, I'm 100% sure that someone over there has needed help with something during the 1 year + that you've been registered here, yet you haven't offered a single thing.

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 37382

                              #29
                              Re: Mp c6004

                              Originally posted by sandmanmac
                              Interesting that you would say that....because you have 19 total posts at the time of this response, and every single one of them relates to an MP C6004.
                              Without even visiting the Canon forum, I'm 100% sure that someone over there has needed help with something during the 1 year + that you've been registered here, yet you haven't offered a single thing.
                              12 of those 19 are on this thread.

                              Comment

                              • canon.master
                                Technician
                                • Mar 2018
                                • 22

                                #30
                                Re: Mp c6004

                                Originally posted by Coptech
                                IF someone changed the access code, there is a factory mode that will reset back to factory passwords and wipe out all address books. I will not tell you how to do it but it is listed way too many places on this forum and others. Warning is that you can do more damage in there than you even can in the normal service mode. Be very aware of the dangerous ground you are on if you attempt it. Personally, I agree that you are most likely not holding the c key down for an extended time on it's final press. Or that you are pressing the wrong C key.

                                The reason the code is different from the early machines was that there was too much publication of the service mode. The more it is passed around, the more likely it will change again. They don't even publish it in newer service manuals for that reason. They tell you to "ask your manager".

                                Comment

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