Electronic boards defect due to power breakdown

[Mark Bbb]

Insurance expert asked me how it is possible that the BCU board allone can be defective without the power supply being broke...

"Well, euhm, (cough) i will ask my friends..."

[Codex]

Re: Electronic boards defect due to power breakdown

Insurance expert asked me how it is possible that the BCU board allone can be defective without the power supply being broke...

"Well, euhm, (cough) i will ask my friends..."

It depends whats happened..... We had some cases where lightnings hit a near phone line..... And the high voltage came from the phone line and broke the controller board.....

Inviato dal mio SM-G935F utilizzando Tapatalk

[anothertech]

Re: Electronic boards defect due to power breakdown

How do you know the power from the wall was the cause? Did you have power outage and then the machine did not work?

[slimslob]

Re: Electronic boards defect due to power breakdown

Must not be a very good insurance agent. Explain to him that every board and component on them has a published life expectancy. Then tell him that just because actuary tables might say he will live to be 85 doesn't mean that he will.

[fshead]

Re: Electronic boards defect due to power breakdown

insurance expert asked me how it is possible that the bcu board allone can be defective without the power supply being broke...

"well, euhm, (cough) i will ask my friends..."

look i would say power supplies are protected by an array of fuses but bcu/other logic boards are not and
a power surge/zap or whatever sometimes travels faster than the "shield of fuses in the power supply"

[JDYAL]

Re: Electronic boards defect due to power breakdown

Had a MPC3503 blow a bcu board and all other boards were fine, had an MPCw2200 that blew the controller because lightening struck their building and went through the network cables also destroying 3 of their computers. I couldn't tell you why but living in Florida with lots of lightening storms we've had our fair share of insurance claims. Never really been questioned. We've never had issues with claims.

[sandmanmac]

Re: Electronic boards defect due to power breakdown

I agree with everything above, and would simply add that just like the T-shirt says:

[FrohnB]

Re: Electronic boards defect due to power breakdown

Tell them that those boards are so sensitive that even a static shock from your finger could take them out! As the warning on the label says, "Avoid Electric Shock". Some boards more sensitive than others. Also, agree with above statements on the "route" the lightning takes.

[Phil B.]

Re: Electronic boards defect due to power breakdown

It depends whats happened..... We had some cases where lightnings hit a near phone line..... And the high voltage came from the phone line and broke the controller board.....
Inviato dal mio SM-G935F utilizzando Tapatalk

As Service Manager I had to beat the owner/sales to install an ESP surge on EVERY unit that went out .. whether it was just a NetPrinter / Copier / MFP , it took the boss having to PAY $850usd for a main board for an MFP before he agreed.


They have units to fit all your needs .. check out the site: Next Gen Power Conditioning System

[slimslob]

Re: Electronic boards defect due to power breakdown

At one time the company I worked for was the local service provider of choice for a, Ricoh national account. As such we had to install all new equipment. Ricoh always included the appropriate size and type line protection.

[Phil B.]

Re: Electronic boards defect due to power breakdown

At one time the company I worked for was the local service provider of choice for a, Ricoh national account. As such we had to install all new equipment. Ricoh always included the appropriate size and type line protection.

Ricoh corp - Xerox used their ESP net/pwr/tel supressors just stuck their label on them DT5533 I believe was the model.
Warranty up to 10k repair/replace .

Sent from my SM-G960U using Tapatalk

[anothertech]

Re: Electronic boards defect due to power breakdown

The ESP units we use are also line monitors, we connect to them with our laptops and view/print the monitor report, then hand it to the customer as proof of the line problem. They really can't deny that they have a problem when you hand them the report.

[allan]

Re: Electronic boards defect due to power breakdown

The ESP units we use are also line monitors, we connect to them with our laptops and view/print the monitor report, then hand it to the customer as proof of the line problem. They really can't deny that they have a problem when you hand them the report.

Nice and these days it would not take much to add a cheap line monitor/data logger. Just needs to have enough memory for 3 days before a catastrophic event.

[Phil B.]

Re: Electronic boards defect due to power breakdown

The ESP units we use are also line monitors, we connect to them with our laptops and view/print the monitor report, then hand it to the customer as proof of the line problem. They really can't deny that they have a problem when you hand them the report.

Yeah those are sweet. Like you said.. send off the files.. they give WRITTEN proof of any issue!

Sent from my SM-G960U using Tapatalk

[Phil B.]

Re: Electronic boards defect due to power breakdown

Nice and these days it would not take much to add a cheap line monitor/data logger. Just needs to have enough memory for 3 days before a catastrophic event.

The ESP model does log it for 30days..every 30sec or event. The old version used an LED reader pen to D/L info to PC.. new way is cable provided @ purchase. Diag software d/l from site. USB to phone jack.. quick xfer.. more features..$195.xx when boss FINALLY got one... then the dumbass LEFT it " somewhere" ( never called/visited the calls of his for the day.. just bought another) [emoji29]

Sent from my SM-G960U using Tapatalk