SPC352 E59 firmware update error

[sparks45]

Does anyone know what E59 error refers to when updating firmware on this model? it isnt listed in the manual nor any other model. Package file in package folder in SD slot 2. Happening on several devices with different SD cards tried

[HitMan]

Re: SPC352 E59 firmware update error

Not sure but if you do the older method with the rom data folder it will work. It must have something to do with a security fearure

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[anothertech]

Re: SPC352 E59 firmware update error

Many times the Package method doesn't work until the Engine and System are up the a certain version.

[keithxxiii]

Re: SPC352 E59 firmware update error

1. You must have an older firmware
2. The firmwares are corrupted
3. Try a lower size SD in updating the firmwares

[paulg]

Re: SPC352 E59 firmware update error

E59 is HDD is not mounted error. So best to check Is the HDD there and is it working as it should? Ricoh UK help desk helped a teammate with the same error. Turned out no optional Hard disk so the package had no where to be saved to.

[jonhiker]

Re: SPC352 E59 firmware update error

The ricoh usa tsrc site has been stating there is a problem with some of the package firmware. Try again and use the individual firmware files in a romdata folder, as was suggested earlier

[DRichard]

Re: SPC352 E59 firmware update error

Does anyone know what E59 error refers to when updating firmware on this model? it isnt listed in the manual nor any other model. Package file in package folder in SD slot 2. Happening on several devices with different SD cards tried

Make Sure your SD cards are formatted using the Ricoh recommended SD card formatting tool. It can be found on the TSRC site. We found this corrected a variety of issues when using SD cards to update firmware.