Ricoh mp7500 self check during job, juming

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  • m_donakov
    Trusted Tech

    100+ Posts
    • Jan 2010
    • 213

    #1

    Ricoh mp7500 self check during job, juming

    Hi all mu ricoh mp 7500 juming rondom. Somtimes after 2000 pices print somtimes after 500 sheets. After that i must reset it with 107 turn of and then on and send job agin. If i dont do the reset just puI out paper it isnt continue to print juming every sheet in before fuser and there is blured image on paper. i dont have idea what it can be, so i thought that maybe self check during job cause this. Please can you help me if you know somthing or tell me how to turn off self check during job just to try.

    Thanks
    Mile
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Re: Ricoh mp7500 self check during job, juming

    PLEASE use Google Translate...this was waaaaay too painful to try to read.

    Comment

    • m_donakov
      Trusted Tech

      100+ Posts
      • Jan 2010
      • 213

      #3
      Re: Ricoh mp7500 self check during job, juming

      Originally posted by Oze
      PLEASE use Google Translate...this was waaaaay too painful to try to read.

      Hi i have a ricoh mp7500 which stuck across a different copy randomly. When it gets stuck I have to reset it with 107 to continue printing. Otherwise it continues to stuck each sheet

      Comment

      • davel
        Technician

        1,000+ Posts
        • Oct 2011
        • 1089

        #4
        Re: Ricoh mp7500 self check during job, juming

        Any service codes?

        Comment

        • m_donakov
          Trusted Tech

          100+ Posts
          • Jan 2010
          • 213

          #5
          Re: Ricoh mp7500 self check during job, juming

          Originally posted by davel
          Any service codes?
          No service code, just paper stuck in front of the fuser with blured image.

          Comment

          • davel
            Technician

            1,000+ Posts
            • Oct 2011
            • 1089

            #6
            Re: Ricoh mp7500 self check during job, juming

            What does it display on panel.

            Comment

            • m_donakov
              Trusted Tech

              100+ Posts
              • Jan 2010
              • 213

              #7
              Re: Ricoh mp7500 self check during job, juming

              Originally posted by davel
              What does it display on panel.
              Nothing, just a guide how to remove paper that is inside.

              Comment

              • keithxxiii
                Just a tech

                250+ Posts
                • Nov 2014
                • 468

                #8
                Re: Ricoh mp7500 self check during job, juming

                can you at least send us the logging data? SP 5990-4
                Aye! Cut the crap

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 37052

                  #9
                  Re: Ricoh mp7500 self check during job, juming

                  If you have to enter SP mode in order to clear the jam, you are getting a Type A SC code, these are fusing unit related codes. The code is most likely displayed when the machine first stops. As soon as you open and close the door or try to cycle power a jam at power on, J001, is generated. So when the machine stops, look at the display before doing anything else. The SC should be displayed. Otherwise, before cycling power, check SP 7403 to see what the last 10 service codes have been. The cause of those codes need to be repaired before you totally crater the fusing unit.

                  Comment

                  • Zaxxon
                    Senior Tech

                    500+ Posts
                    • Jan 2014
                    • 608

                    #10
                    Re: Ricoh mp7500 self check during job, juming

                    Gear on hotroller broken?
                    Please start you post with brand, model, problem.

                    Comment

                    • fshead
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2356

                      #11
                      Re: Ricoh mp7500 self check during job, juming

                      maybe provide the jam history,sc history??
                      why do you need to enter service mode????
                      jam dont clear?

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22798

                        #12
                        Re: Ricoh mp7500 self check during job, juming

                        Originally posted by fshead
                        maybe provide the jam history,sc history??
                        why do you need to enter service mode????
                        jam dont clear?
                        Slim explained the need for service mode.. A code error. clearing just the jams will not clear error codes.

                        Comment

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