C5502 memory device not found

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1586
    #1

    C5502 memory device not found

    Tags: device, email, folder, scan
    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808
      #2
      Re: C5502 memory device not found

      what size/type thumb drive?

      are you sure the port is active?

      can you post config page?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35062
          #3
          Re: C5502 memory device not found

          Sounds like a problem with the default settings for scanning.

            Comment

            • FrohnB
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2017
              • 1919
              #4
              Re: C5502 memory device not found

              Try SP 5-801-009 to clear scanner app memory.
              Omertà

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2936
                  #5
                  Re: C5502 memory device not found

                  Ricoh states in the manual that ALL usb drives will not work with their equipment. In all these years I have run into 2 usb flash drives that would not work with my Ricoh units, and they were both PNG.
                  NEVER ASSUME ANYTHING

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