aficio 3045 toner add message

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  • Gab
    Senior Tech
    • Aug 2015
    • 633

    aficio 3045 toner add message

    I opened and closed front door , didn't performed loading toner . I opened front door keep it open for some minutes closed it but no toner loading . I manualy drop toner in developer unit and i noticed that machine pulls in this toner but message add toner remains.
    Performed 2 805 no result, also forced toner supply with no result.
    Any idea?
    Toner is genuin
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Re: aficio 3045 toner add message

    Originally posted by Gab
    I opened and closed front door , didn't performed loading toner . I opened front door keep it open for some minutes closed it but no toner loading . I manualy drop toner in developer unit and i noticed that machine pulls in this toner but message add toner remains.
    Performed 2 805 no result, also forced toner supply with no result.
    Any idea?
    Toner is genuin
    Have you tried a new toner hopper?

    Comment

    • totoro
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2008
      • 568

      #3
      Re: aficio 3045 toner add message

      is the toner bottle turning?
      Totoro

      Comment

      • sandmanmac
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Feb 2009
        • 3947

        #4
        Re: aficio 3045 toner add message

        Originally posted by Oze
        Have you tried a new toner hopper?
        He hasn't tried a damn thing except opening and closing the front cover
        Really quality tech work!
        Hmm...why all the red cards? I can't figure it out

        Comment

        • Gab
          Senior Tech
          • Aug 2015
          • 633

          #5
          Re: aficio 3045 toner add message

          Originally posted by sandmanmac
          He hasn't tried a damn thing except opening and closing the front cover
          Really quality tech work!
          Hmm...why all the red cards? I can't figure it out
          I think you can't undrstand simple thinks. I have written that it doesn't goes to toner loading mode. When i close front door message "loading toner" doesn't appear instand message :add toner"remains.
          Also i have written that manually added toner to dev unit and itpulls it in but message "add toner" doesn't dissappear.
          How it can turn the bottle without going to toner loading mode?

          Comment

          • Gab
            Senior Tech
            • Aug 2015
            • 633

            #6
            Re: aficio 3045 toner add message

            Originally posted by sandmanmac
            He hasn't tried a damn thing except opening and closing the front cover
            Really quality tech work!
            Hmm...why all the red cards? I can't figure it out
            Also toner hopper is 3 month old

            Comment

            • GIUBOSS
              Service Manager

              Site Contributor
              1,000+ Posts
              • Jul 2013
              • 1331

              #7
              Re: aficio 3045 toner add message

              extract the development unit and check the gears even the hidden ones. Is the developer old?

              Comment

              • keithxxiii
                Just a tech

                250+ Posts
                • Nov 2014
                • 468

                #8
                Re: aficio 3045 toner add message

                Dude needs to check how toner transport works.
                Must be the dev gears,
                Must be the toner hopper mylars that has RTB released about it.
                How about the toner itself? Is it the correct one?
                Aye! Cut the crap

                Comment

                • Gab
                  Senior Tech
                  • Aug 2015
                  • 633

                  #9
                  Re: aficio 3045 toner add message

                  I checked gears and they are ok. Also when i turn the gears the caxial axes inside rotate.
                  If i manually drop toner ay the enter of dev unit during warming pulls in the toner.
                  I also swaped with an other developer unit and the same, it does't enter loading mode.
                  Is there any way to delete the add toner message?

                  Comment

                  • mikadonovan
                    Senior Tech

                    Site Contributor
                    2,500+ Posts
                    • May 2008
                    • 2936

                    #10
                    Re: aficio 3045 toner add message

                    If the problem lies with the TD sensor, switching to pixel count takes it out of the picture. It's a good troubleshooting tool.
                    NEVER ASSUME ANYTHING

                    Comment

                    • Klydon
                      Trusted Tech

                      100+ Posts
                      • Mar 2009
                      • 241

                      #11
                      Re: aficio 3045 toner add message

                      Ricohs in general have what can be an evil issue when it comes to loading toner messages and this may sound like a stupid question, but I have seen it happen more than I care to.

                      If the machine has a door or cover open.. any door or cover open, it won't go into toner recovery and it won't tell you a door or cover is open while the toner depleted screen is up.

                      Some Ricohs have a timing mechanism that do not allow a user to simply open the front door and close it again to initiate toner recovery. I believe the 3045 is one of those, but getting a new hopper and waiting while closing the door rules that out.

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35064

                        #12
                        Re: aficio 3045 toner add message

                        Are you sure you have the correct toner. Most Ricoh 35 ppm machines (1035,2035,3035,4035) use the same toner bottle except the 2035E. The 2 bottles are the same height and diameter and have the same top. The difference is the bottom of the bottle where the toner motor has to engage to turn the bottle. The 2035E bottle in any other model will not rotate. Anything except a 2035E bottle in a 2035E/2045E will not rotate. I used to have to carry at least one of each bottle in my car. When you are an hour and a half drive away from your office on a call for a machine not loading toner it pays to have the correct toner with you.

                        Comment

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