MP C3503, intermittent edge folds.

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  • Copier Whisperer
    Geezer Tech
    • Feb 2009
    • 41

    #1

    MP C3503, intermittent edge folds.

    Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I had this same issue a couple years ago but I cannot remember what caused it (Geezer Brains). See attachment.
    Attached Files
  • mikadonovan
    Senior Tech

    Site Contributor
    2,500+ Posts
    • May 2008
    • 2931

    #2
    Re: MP C3503, intermittent edge folds.

    I would guess it is catching on a fuser entrance guide. You might power down the machine as soon as the paper leaves the cassette and see if the fold has occurred already.
    NEVER ASSUME ANYTHING

    Comment

    • FrohnB
      Service Manager

      Site Contributor
      1,000+ Posts
      • Jul 2017
      • 1919

      #3
      Omertà

      Comment

      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1099

        #4
        Re: MP C3503, intermittent edge folds.

        I'd say fuser as well. As previously suggested, check the entrance guide for any toner buildup or burrs in the plastic that might catch the lead edge of the page.

        Comment

        • JDYAL
          Trusted Tech

          Site Contributor
          100+ Posts
          • Sep 2008
          • 186

          #5
          Re: MP C3503, intermittent edge folds.

          I'm with Frohnb have had this before torque limiter, feed tires and sometimes the whole feed assembly.

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1677

            #6
            Re: MP C3503, intermittent edge folds.

            Originally posted by Copier Whisperer
            Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I had this same issue a couple years ago but I cannot remember what caused it (Geezer Brains). See attachment.



            the exact same thing happened to me, a few tiny pieces of plastic broke and it ended up in the paper path, I suggest you remove the duplex unit and turn it upside down and shake it a few times, I went out 3 times before solving it like this, I'm not the pc rollers, see that it is not in the center? in my case its broken a very mini bit of plastic the retain one of two spring of the contro-roller of duplex
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3865

              #7
              Re: MP C3503, intermittent edge folds.

              I've also had this on the Metis, Corona and Charis. It's the belt-assisted feed rollers in the door. If you roll them with your fingers you'll feel one is a little stiffer than the others, that's what is causing the impact mark.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • luca72
                Field Supervisor

                1,000+ Posts
                • Oct 2017
                • 1677

                #8
                Re: MP C3503, intermittent edge folds.

                Originally posted by Copier Whisperer
                Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I had this same issue a couple years ago but I cannot remember what caused it (Geezer Brains). See attachment.


                this is the piece that broke on my metis, finished who knows where, it created the same problem, check that there are all

                p.s.

                here we say "don't be an Indian" that you disappear, when you have resolved let us know!!!
                Attached Files
                "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                Comment

                • mikadonovan
                  Senior Tech

                  Site Contributor
                  2,500+ Posts
                  • May 2008
                  • 2931

                  #9
                  Re: MP C3503, intermittent edge folds.

                  This is a good thread. Four different but entirely plausible solutions! I hope he follows up.
                  NEVER ASSUME ANYTHING

                  Comment

                  • luca72
                    Field Supervisor

                    1,000+ Posts
                    • Oct 2017
                    • 1677

                    #10
                    Re: MP C3503, intermittent edge folds.

                    Originally posted by mikadonovan
                    This is a good thread. Four different but entirely plausible solutions! I hope he follows up.
                    look, at the first 2 interventions, the problem did not make me, but the client showed me some sample prints that he had kept, at the third time the problem did it frequently enough to allow me to fight, I replaced in sequence: pickup station, fuser unit, ptr block complete, exit paper block complete, dust collection block, replaced entire duplex = ok👍 at the end in the laboratory analyzing the duplex, I noticed that missing part, I fixed it, mounted on ours, where I had disassembled all pieces, and this machine works too.🍺🍺
                    "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                    Comment

                    • Oze
                      Ricoh Fanboy

                      1,000+ Posts
                      • Jul 2008
                      • 1663

                      #11
                      Re: MP C3503, intermittent edge folds.

                      Originally posted by JDYAL
                      I'm with Frohnb have had this before torque limiter, feed tires and sometimes the whole feed assembly.
                      +3 for this

                      Comment

                      • Klydon
                        Trusted Tech

                        100+ Posts
                        • Mar 2009
                        • 242

                        #12
                        Re: MP C3503, intermittent edge folds.

                        Originally posted by Oze
                        +3 for this
                        +4 on this.

                        My experience as well.

                        Comment

                        • luca72
                          Field Supervisor

                          1,000+ Posts
                          • Oct 2017
                          • 1677

                          #13
                          Re: MP C3503, intermittent edge folds.

                          Originally posted by Copier Whisperer
                          Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I had this same issue a couple years ago but I cannot remember what caused it (Geezer Brains). See attachment.
                          update:
                          this week, it happened to me on an mpc2503, same problem, on the additional lower drawer, PB3160, practically the door (D6932601) did not close perfectly, I realized it because I held it with my hand pressed, the problem did not, I added, a plastic washer as a thickness between the external white cover (D6932651) and the internal black one (D6932652), solved.
                          probabilmete is a deformation of the metal frame due to the transport, the machines without box are easily damaged by transporting them with a trolley inserted underneath, in the company we will see to move those without box by inserting a wooden table as a base, obviously the problem does not exist if the machine has a wooden cabinet

                          regards
                          "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

                          Comment

                          • fshead
                            Service Manager

                            1,000+ Posts
                            • Jan 2009
                            • 2356

                            #14
                            Re: MP C3503, intermittent edge folds.

                            Originally posted by luca72
                            update:
                            this week, it happened to me on an mpc2503, same problem, on the additional lower drawer, PB3160, practically the door (D6932601) did not close perfectly, I realized it because I held it with my hand pressed, the problem did not, I added, a plastic washer as a thickness between the external white cover (D6932651) and the internal black one (D6932652), solved.
                            probabilmete is a deformation of the metal frame due to the transport, the machines without box are easily damaged by transporting them with a trolley inserted underneath, in the company we will see to move those without box by inserting a wooden table as a base, obviously the problem does not exist if the machine has a wooden cabinet

                            regards

                            THEY got real cheap with the metal on the 03 series..
                            I had more issues with bent tray 4 bottom corner frame than i care to think about..
                            If the machine was move off a truck via a ramp the corner would hit and bend..
                            Sometimes you cant even get tray 4 in or out..........

                            Comment

                            • mikadonovan
                              Senior Tech

                              Site Contributor
                              2,500+ Posts
                              • May 2008
                              • 2931

                              #15
                              Re: MP C3503, intermittent edge folds.

                              Originally posted by Copier Whisperer
                              Has anybody seen this? I have a C3503 that puts a V shaped fold on the lead edge of copy approximately 4" from top. It is very intermittent. It happens pre-fuser since the folds are pressed flat. I had this same issue a couple years ago but I cannot remember what caused it (Geezer Brains). See attachment.
                              OK, Geezer brains. What was the solution?
                              NEVER ASSUME ANYTHING

                              Comment

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