Ricoh MPC 4502 and MPC 5503 long time for working

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  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #16
    Re: Ricoh MPC 4502 and MPC 5503 long time for working

    Originally posted by FrohnB
    I've rarely seen the HDD cause extremely slow printing/ copying times.
    What's the count on your fuser sleeve and Press Roll?
    What's the count on your development units? Have seen it take a long time to run Process/ Calibration due to dev. units being shot/ toner density being light. Make sure your ID sensors are clean too.

    Did you try the memory clear of Copier application as Slim suggested?
    Would a Ricoh printer all of a sudden get slowely due to over-aged parts?
    Why hasn't this happened before than? Half of the worlds Ricohs would go slow, no?
    There was a message from Ricoh warning us for hacking via printers.
    We need to delete the old driver and put the new instead.
    Could this be an issue?

    Comment

    • Polo-022
      Trusted Tech

      250+ Posts
      • Sep 2007
      • 481

      #17
      Re: Ricoh MPC 4502 and MPC 5503 long time for working

      Originally posted by FrohnB
      You say you replaced Pressure roller, but did you replace the fusing sleeve ass'y which gets worn at least twice as fast as the Press. Roll.??
      Have had machines that take a while to "warm up", especially on the xx02's.
      If it's a print job taking forever, then as suggested by a couple on here, change your driver to PCL6 and make sure it is using the IP address for the Port and not WSD.
      Fusing sleeve has two non-contact thermistors instead of pressure roll, which uses two contact type thermistors.
      When press. roll shaft has been affected by worn bearings, temperature readings could be vary during warm up.
      Thermistor surface also gets worn.
      Another important coefficient is what is the weather like in Sicily or anywhere else at north hemisphere...

      Comment

      • guitar9199
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2016
        • 1099

        #18
        Re: Ricoh MPC 4502 and MPC 5503 long time for working

        Start simple...

        Is "Anti-Curl" turned on? That will make these machines take forever for Pg. 1 to print.

        Comment

        • Polo-022
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 481

          #19
          Re: Ricoh MPC 4502 and MPC 5503 long time for working

          Originally posted by guitar9199
          Start simple...

          Is "Anti-Curl" turned on? That will make these machines take forever for Pg. 1 to print.
          SP-1113-001
          0 : Off
          1 : On (No decurl)

          Comment

          • mga
            Copier Technician

            Site Contributor
            1,000+ Posts
            • Dec 2010
            • 1393

            #20
            Re: Ricoh MPC 4502 and MPC 5503 long time for working

            I would do as sim suggested

            Update all firmware
            Backup address book
            Memory clear all BUT NOT 1 & 2
            format hdd

            Then start from fresh with dhcp on so picks up all network information print info then add as static ip and enter all information from print out. Load on pc not wsd and use ricoh driver the restore address book
            Regards Mark

            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

            https://copierservices.simdif.com

            Comment

            • Mark Bbb
              Service Manager

              1,000+ Posts
              • Jun 2012
              • 1662

              #21
              Re: Ricoh MPC 4502 and MPC 5503 long time for working

              After putting in a referbished F.U. + done the reset procedure (new unit cheat with a switch plugged in the F.U. connector) it makes no difference at all. The developerbox is over its lifetime, so it will be replaced soon.
              I'll keep you informed.

              Comment

              • keithxxiii
                Just a tech

                250+ Posts
                • Nov 2014
                • 468

                #22
                Re: Ricoh MPC 4502 and MPC 5503 long time for working

                Originally posted by Mark Bbb
                Would a Ricoh printer all of a sudden get slowely due to over-aged parts?
                Why hasn't this happened before than? Half of the worlds Ricohs would go slow, no?
                There was a message from Ricoh warning us for hacking via printers.
                We need to delete the old driver and put the new instead.
                Could this be an issue?
                Not to hijack the thread but I've been to a partner invitation for introducing a new line of their products and one of the speaker considers himself as an "ethical hacker".
                He tried to hack a Ricoh device by using the PJL on a word document then was able to control the printer and penetrate within the system.
                Though it was a demo, I was surprised it is possible.

                Back to the topic, machine has a setting in SP mode for reaching the temperature for it to start printing. fusing ready temp as far as i remember.
                Aye! Cut the crap

                Comment

                • FrohnB
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Jul 2017
                  • 1919

                  #23
                  Re: Ricoh MPC 4502 and MPC 5503 long time for working

                  Just a suggestion.
                  Check the resolution for copies and prints.
                  1,200 dpi takes quite a bit longer than 600dpi.
                  Omertà

                  Comment

                  • mga
                    Copier Technician

                    Site Contributor
                    1,000+ Posts
                    • Dec 2010
                    • 1393

                    #24
                    Re: Ricoh MPC 4502 and MPC 5503 long time for working

                    Only a thought could be this

                    Switch to this mode to enhance noise reduction.

                    In silent mode, scanning and copying/printing is slower than usual.
                    1. Press [Home] () at the bottom of the screen in the center.
                    2. Flick the screen to the left, and then press the [User Tools] () icon.
                    3. Press [Machine Features].
                    4. Press [System Settings].
                    5. Check that [General Features] is selected.
                    6. Press [Silent Mode].
                    7. Press [On].
                    8. Press [OK].
                    9. Press [Exit].
                    10. Press [User Tools] () on the top right of the screen.
                    11. Press [Home] () at the bottom of the screen in the center.
                    Regards Mark

                    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                    https://copierservices.simdif.com

                    Comment

                    • Mark Bbb
                      Service Manager

                      1,000+ Posts
                      • Jun 2012
                      • 1662

                      #25
                      Re: Ricoh MPC 4502 and MPC 5503 long time for working

                      I promised to keep you informed.
                      Well, i is not clear if the problem is still there.
                      Customer is not complaining.
                      I think it went away automatically or perhaps the fusing reset did it.

                      Comment

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