Ricoh MPC 4502 and MPC 5503 long time for working

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • tecnomarco
    Trusted Tech
    • Jul 2011
    • 203

    Ricoh MPC 4502 and MPC 5503 long time for working

    Greetings to all I propose an unresolved problem I have 3-4 copiers the models are RICOH MP C4502 AND RICOH MP C5503 which takes over 30 seconds to make a photocopy same problem for printing ... normally starts at the bottom writes "processing in course "after 30-40 seconds brings out the print or photocopy can someone give me a segregimento on what can I do? ..... thanks
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7931

    #2
    Re: Ricoh MPC 4502 and MPC 5503 long time for working

    Originally posted by tecnomarco
    Greetings to all I propose an unresolved problem I have 3-4 copiers the models are RICOH MP C4502 AND RICOH MP C5503 which takes over 30 seconds to make a photocopy same problem for printing ... normally starts at the bottom writes "processing in course "after 30-40 seconds brings out the print or photocopy can someone give me a segregimento on what can I do? ..... thanks
    This issue can be caused by a number of things.

    Update the driver & firmware for a start.

    If printing over wifi this will cause a delay compared to a wired network.


    Depending on your media type thicker paper will delay the first copy or print.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • totoro
      Senior Tech

      Site Contributor
      500+ Posts
      • Apr 2008
      • 568

      #3
      Re: Ricoh MPC 4502 and MPC 5503 long time for working

      if it's taking a long time to copy and print , I would probably look at the HDDs.
      Totoro

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35061

        #4
        Re: Ricoh MPC 4502 and MPC 5503 long time for working

        For printing check that the driver is not using the WSD port as I have seen machine take as much as 30 minutes a page to process a single page. Also if Windows had been allowed to automatically install the driver it check that it is not Microsoft's Ricoh Class Driver.

        Check SP 3403-001 through 010, SC History. You might be getting type C SC codes that are only logged and not displayed.

        Lastly try clearing copier application SP 5801-006 and Printer application SP 5801-008. Do not do SP 5801-001 All Clear or SP 5801-002 Engine unless you have either the birth certificate or recent Non Default print out. If certain parts have been replaced that have SP setting stickers, such as laser diode units and ID sensors, the birth certificate will no longer be correct for those items.

        Comment

        • Polo-022
          Trusted Tech

          250+ Posts
          • Sep 2007
          • 479

          #5
          Re: Ricoh MPC 4502 and MPC 5503 long time for working

          Well, i have the same problem with an MP C4502, it takes too long to copy-let's start from this function at first.
          So far, thinking that it may be a fuser control problem, i have cleaned press. roll thermistors, triple heater continuity has been checked,
          bearings and pressure roll have been replaced, they get worn very soon.
          Firmware is up to date, SP adjustments are at default.
          i didn't perform any reset routine-as Slimslob suggests-yet.
          I think it's an interesting idea.
          Totoro maybe points a solution, also!!

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35061

            #6
            Re: Ricoh MPC 4502 and MPC 5503 long time for working

            Here's another thought. If Toner End Detection SP 3045 is set to 1 (Off) it will cause the machine to run Process Control every time it comes out of energy saver.

            Comment

            • Polo-022
              Trusted Tech

              250+ Posts
              • Sep 2007
              • 479

              #7
              Re: Ricoh MPC 4502 and MPC 5503 long time for working

              Originally posted by slimslob
              Here's another thought. If Toner End Detection SP 3045 is set to 1 (Off) it will cause the machine to run Process Control every time it comes out of energy saver.
              ...that's another story!

              Comment

              • anothertech
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2007
                • 1714

                #8
                Re: Ricoh MPC 4502 and MPC 5503 long time for working

                Originally posted by Polo-022
                ...that's another story!
                It could be part of the same story.

                Comment

                • mrwho
                  Major Asshole!

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 4303

                  #9
                  Re: Ricoh MPC 4502 and MPC 5503 long time for working

                  Originally posted by slimslob
                  Here's another thought. If Toner End Detection SP 3045 is set to 1 (Off) it will cause the machine to run Process Control every time it comes out of energy saver.
                  My first thought when a Ricoh machine is too slow doing most of everything (not just printing), specially when a SOP panel is in use, is the HDDs.

                  But it's nice to know this one, never had this happen to me, but I'll keep an eye on it if I ever come by it again. Thanks.
                  ' "But the salesman said . . ." The salesman's an asshole!'
                  Mascan42

                  'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                  Ibid

                  I'm just an ex-tech lurking around and spreading disinformation!

                  Comment

                  • Cserv
                    Junior Member
                    • Jan 2020
                    • 4

                    #10
                    Re: Ricoh MPC 4502 and MPC 5503 long time for working

                    HDD (imh memory clear)

                    Comment

                    • tecnomarco
                      Trusted Tech
                      • Jul 2011
                      • 203

                      #11
                      Re: Ricoh MPC 4502 and MPC 5503 long time for working

                      I tried to change hard disk on mp c4502 but nothing has changed and always very slow to make a photocopy the first copy 40 seconds at the bottom the display says print 1 minute

                      Comment

                      • Cserv
                        Junior Member
                        • Jan 2020
                        • 4

                        #12
                        Re: Ricoh MPC 4502 and MPC 5503 long time for working

                        Originally posted by tecnomarco
                        I tried to change hard disk on mp c4502 but nothing has changed and always very slow to make a photocopy the first copy 40 seconds at the bottom the display says print 1 minute
                        *Before change hdd you do imh clear?
                        *It says print 1min (warmingup)?
                        *Ck the fuser temp
                        *Ck the error hist for a lead

                        Comment

                        • Mark Bbb
                          Service Manager

                          1,000+ Posts
                          • Jun 2012
                          • 1662

                          #13

                          Comment

                          • FrohnB
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Jul 2017
                            • 1919

                            #14
                            Re: Ricoh MPC 4502 and MPC 5503 long time for working

                            Originally posted by Polo-022
                            Well, i have the same problem with an MP C4502, it takes too long to copy-let's start from this function at first.
                            So far, thinking that it may be a fuser control problem, i have cleaned press. roll thermistors, triple heater continuity has been checked,
                            bearings and pressure roll have been replaced, they get worn very soon.
                            Firmware is up to date, SP adjustments are at default.
                            i didn't perform any reset routine-as Slimslob suggests-yet.
                            I think it's an interesting idea.
                            Totoro maybe points a solution, also!!

                            You say you replaced Pressure roller, but did you replace the fusing sleeve ass'y which gets worn at least twice as fast as the Press. Roll.??
                            Have had machines that take a while to "warm up", especially on the xx02's.

                            If it's a print job taking forever, then as suggested by a couple on here, change your driver to PCL6 and make sure it is using the IP address for the Port and not WSD.
                            Omertà

                            Comment

                            • FrohnB
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Jul 2017
                              • 1919

                              #15
                              Re: Ricoh MPC 4502 and MPC 5503 long time for working

                              Originally posted by tecnomarco
                              I tried to change hard disk on mp c4502 but nothing has changed and always very slow to make a photocopy the first copy 40 seconds at the bottom the display says print 1 minute

                              I've rarely seen the HDD cause extremely slow printing/ copying times.
                              What's the count on your fuser sleeve and Press Roll?
                              What's the count on your development units? Have seen it take a long time to run Process/ Calibration due to dev. units being shot/ toner density being light. Make sure your ID sensors are clean too.

                              Did you try the memory clear of Copier application as Slim suggested?
                              Omertà

                              Comment

                              Working...