sc 670-04 on a mpc300

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356
    #1

    sc 670-04 on a mpc300

    hi
    I had a mpc3003 sitting in shop and on/sleep mode for the last 3 days and had it
    turned on/off at least 6 times over the past 2 weeks.
    And i went "wake it up" from sleep mode and the screen sat in the please wait and didnt show home screen.
    After 4 mins I powered off and on reboot got sc 670-04.
    Machine has all the latest FW and has been cleaned and run thru calibration.
    I swapped power cord and restarted and it is back to normal.
    Any meaning to the 04 at the end of 670 sc?
    One reference in GG said reformat HDD?????????????
    Last edited by fshead; 01-29-2020, 08:55 PM.
    Tags: 670-04, mode, power, screen, swapped
    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393
      #2
      Re: sc 670-04 on a mpc300

      There is a note on ricoh technical re sc670 on metis series machine possible cause chip on toner bottle
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

        Comment

        • fshead
          Service Manager

          1,000+ Posts
          • Jan 2009
          • 2356
          #3
          Re: sc 670-04 on a mpc3003

          hi
          typo on header it is a mpc3003.
          I have not seen toner chip issues yet on the 03 s but i have on mpc305/mpc401..
          thanks

            Comment

            • ABS tect
              Senior Tech

              500+ Posts
              • Sep 2013
              • 509
              #4
              Re: sc 670-04 on a mpc300

              Second on the toner chip, or even PCU...i think "04" is yellow?

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061
                  #5
                  Re: sc 670-04 on a mpc300

                  Originally posted by ABS tect
                  Second on the toner chip, or even PCU...i think "04" is yellow?
                  SC670 is an engine startup error.

                    Comment

                    • paulg
                      Trusted Tech

                      250+ Posts
                      • Jun 2007
                      • 278
                      #6
                      Re: sc 670-04 on a mpc300

                      Originally posted by mga
                      There is a note on ricoh technical re sc670 on metis series machine possible cause chip on toner bottle
                      A couple of times this procedure has helped me or a team mate.


                      If you are getting persistent and sometimes intermittent SC670 codes please try removing all the toner bottles then rebooting the device, if the fault clears please reinsert the bottles one by one until the error appears then adjusting/straightening the bottles ID chip or replacing the bottle before ordering any parts.

                      Taken from Ricoh Technical website

                        Comment

                        • fshead
                          Service Manager

                          1,000+ Posts
                          • Jan 2009
                          • 2356
                          #7
                          Re: sc 670-04 on a mpc300

                          Originally posted by ABS tect
                          Second on the toner chip, or even PCU...i think "04" is yellow?
                          i swapped out all color chips and so far so good.
                          I started powering off my machines when i change toners.
                          Pop them in and power up...
                          Maybe it is not needed but I feel better doing it

                            Comment

                            • anothertech
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Nov 2007
                              • 1714
                              #8
                              Re: sc 670-04 on a mpc300

                              Originally posted by fshead
                              i swapped out all color chips and so far so good.
                              I started powering off my machines when i change toners.
                              Pop them in and power up...
                              Maybe it is not needed but I feel better doing it

                              I've had luck asking the customer what color toner was changed last and then replacing that toner again.

                              If you're Rebooting when replacing toner, it will be faster to reboot if you turn off Java, SP5730 to 0

                                Comment

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