Ricoh 381-02

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  • levantin
    Technician
    • Aug 2019
    • 26
    #1

    Ricoh 381-02

    ricoh c6502 machine reported error 381-02. please help
    ricoh c6502 machine reported error 381-02. please help
    Tags: 381-02, c6502, error, ricoh
    • hosennet
      Trusted Tech
      • Mar 2007
      • 145
      #2
      Re: Ricoh 381-02

      Originally posted by levantin
      ricoh c6502 machine reported error 381-02. please help
      ricoh c6502 machine reported error 381-02. please help

      SC381-02 Potential sensor output high error (C)

        Comment

        • levantin
          Technician
          • Aug 2019
          • 26
          #3
          Re: Ricoh 381-02

          Originally posted by hosennet
          SC381-02 Potential sensor output high error (C)
          Where is that potential sensor located?

            Comment

            • hosennet
              Trusted Tech
              • Mar 2007
              • 145
              #4
              Re: Ricoh 381-02

              Originally posted by levantin
              Where is that potential sensor located?
              1.jpg
              2.jpg

                Comment

                • levantin
                  Technician
                  • Aug 2019
                  • 26
                  #5
                  Re: Ricoh 381-02

                  Originally posted by hosennet
                  [ATTACH=CONFIG]45323[/ATTACH]
                  [ATTACH=CONFIG]45322[/ATTACH]
                  Thanks very much. I'll check it out

                  Thanks very much. I'll check it outThanks very much. I'll check it out

                    Comment

                    • anothertech
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Nov 2007
                      • 1714
                      #6
                      Re: Ricoh 381-02

                      Originally posted by hosennet
                      [ATTACH=CONFIG]45323[/ATTACH]
                      [ATTACH=CONFIG]45322[/ATTACH]
                      That is the location of the potential sensor pcb, not the cyan potential sensor.

                        Comment

                        • sandmanmac
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Feb 2009
                          • 3947
                          #7
                          Re: Ricoh 381-02

                          Originally posted by levantin
                          Thanks very much. I'll check it out

                          Thanks very much. I'll check it outThanks very much. I'll check it out
                          Is there an echo where you are? where you are? where you are?

                            Comment

                            • mga
                              Copier Technician

                              Site Contributor
                              1,000+ Posts
                              • Dec 2010
                              • 1393
                              #8
                              Re: Ricoh 381-02

                              Originally posted by levantin
                              ricoh c6502 machine reported error 381-02. please help
                              ricoh c6502 machine reported error 381-02. please help
                              Try cleaning 1st possible just may need full service
                              Regards Mark

                              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                              https://copierservices.simdif.com

                                Comment

                                • anothertech
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Nov 2007
                                  • 1714
                                  #9
                                  Re: Ricoh 381-02

                                  Originally posted by mga
                                  Try cleaning 1st possible just may need full service
                                  If cleaning doesn't work, try swapping with magenta to see if the problem moves.

                                    Comment

                                    • mga
                                      Copier Technician

                                      Site Contributor
                                      1,000+ Posts
                                      • Dec 2010
                                      • 1393
                                      #10
                                      Re: Ricoh 381-02

                                      Originally posted by anothertech
                                      If cleaning doesn't work, try swapping with magenta to see if the problem moves.
                                      1 + also pm life's
                                      Regards Mark

                                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                                      https://copierservices.simdif.com

                                        Comment

                                        • slimslob
                                          Retired

                                          Site Contributor
                                          25,000+ Posts
                                          • May 2013
                                          • 35061
                                          #11
                                          Re: Ricoh 381-02

                                          It would help if you looked at the proper page of the Point to point. Electrical component layout (1/7). Cyan sensor is item 40.

                                          potential.jpg

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