Ricoh 3053, 3054 no print scan

[ameritech]

Hello everyone, we have Ricoh 3053, 3054 with no print/scan option. I believe these do not need sd to enable function. We reset, update firmware still no luck.
Has anyone seen this. Thank you.

[slimslob]

Re: Ricoh 3053, 3054 no print scan

By this do you mean that the functions do not appear on the Home screen or that they do not appear in User Tools or SP mode? If they just do not appear on the home screen, you need to enable them, I believe in SP, and add them to the screen in User Tools and assign them a function button to access them from other functions without have to return to the Home screen. If they are not available in User Tools or SP, you might have cratered the control board.

[ameritech]

Re: Ricoh 3053, 3054 no print scan

Thank you for the confirmation. There are no option in User Tools or SP mode.

[copyaction]

Re: Ricoh 3053, 3054 no print scan

Was the HDD removed?

[ameritech]

Re: Ricoh 3053, 3054 no print scan

Was the HDD removed?

Hard drive is still present in machine. Thank you.

[CopyBats]

Re: Ricoh 3053, 3054 no print scan

Make sure your NIC card is turned on. SP 5-985 set it to 1. This is the setting to get the scanner working. Restart the machine or do a soft boot for the settings to take effect.

[FrohnB]

Re: Ricoh 3053, 3054 no print scan

Make sure your NIC card is turned on. SP 5-985 set it to 1. This is the setting to get the scanner working. Restart the machine or do a soft boot for the settings to take effect.

+1 on this.

[mga]

Re: Ricoh 3053, 3054 no print scan

Hello everyone, we have Ricoh 3053, 3054 with no print/scan option. I believe these do not need sd to enable function. We reset, update firmware still no luck.
Has anyone seen this. Thank you.

Have a mp3053 or MP3054 no sd card needed on later models

[mga]

Re: Ricoh 3053, 3054 no print scan

Make sure your NIC card is turned on. SP 5-985 set it to 1. This is the setting to get the scanner working. Restart the machine or do a soft boot for the settings to take effect.

+2 on this

[ameritech]

Re: Ricoh 3053, 3054 no print scan

I verified SP 5-985 set it to 1, there's only system sp under service mode. Thank you.

[anothertech]

Re: Ricoh 3053, 3054 no print scan

I would try a new hard drive, if still no good then controller PCB.

[mga]

Re: Ricoh 3053, 3054 no print scan

I verified SP 5-985 set it to 1, there's only system sp under service mode. Thank you.

I would now try
Backup address book
Format hdd all in service mode
Clear nvram all BUT NOT 1 & 2
reboot machine

[CopyBats]

Re: Ricoh 3053, 3054 no print scan

3 options that may be causing it .

1) If the machines were previously used with a fiery GW controller may be off.

Change the setting of SP5895-002 from "0" to "1".

2) Corrupted / defective hard drive. Format the HDD . Or it doesn't work swap with a hard drive you know that works

3) Defective Controller possibility

[davel]

Re: Ricoh 3053, 3054 no print scan

Please confirm mode,l is it 3053 or 3054, they are completely different machines.