Mp c4504 java update problem

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  • hosennet
    Trusted Tech
    • Mar 2007
    • 145

    Mp c4504 java update problem

    Hi all
    Looking remote install manager for java vm v12 edc.ifu update

    Help me please

    Best Regards
    Last edited by hosennet; 04-06-2020, 06:04 AM.
  • zoor
    Technician
    • Jul 2019
    • 23

    #2
    Re: Mp c4504 java update problem

    No remote firmware update available, only by SD Card

    Comment

    • hosennet
      Trusted Tech
      • Mar 2007
      • 145

      #3
      Re: Mp c4504 java update problem

      Originally posted by zoor
      No remote firmware update available, only by SD Card
      How to update java vm v12 (file : D2415579W_edc.ifu)

      Thanks

      Comment

      • Zeldaman
        Senior Tech

        500+ Posts
        • Mar 2011
        • 946

        #4

        Comment

        • mga
          Copier Technician

          Site Contributor
          1,000+ Posts
          • Dec 2010
          • 1393

          #5
          Re: Mp c4504 java update problem

          Originally posted by zoor
          No remote firmware update available, only by SD Card
          +1 only by sd card it's in the service manual
          Regards Mark

          FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

          RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

          https://copierservices.simdif.com

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1715

            #6
            Re: Mp c4504 java update problem

            Were did you get that edc.ifu file?

            I think you are correct in saying that you need Remote Install Manager to use that file to update java remotely.
            Last edited by anothertech; 04-06-2020, 06:29 PM.

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Mp c4504 java update problem

              I think you can only update java from sd card not remotely I've looked on my ricoh and under java firmware there only manual download available in the uk. Unless it's done with @remote but not sure if you can I will look into this
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

              Comment

              • anothertech
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2007
                • 1715

                #8
                Re: Mp c4504 java update problem

                Originally posted by mga
                I think you can only update java from sd card not remotely I've looked on my ricoh and under java firmware there only manual download available in the uk. Unless it's done with @remote but not sure if you can I will look into this
                It can be done with Remote Install Manager on some machines, I am not sure about this machine, but I'm assuming it can be because the original poster here has the D2415579W_edc.ifu file. That is the type file that Remote Install Manager uses.

                I found the Remote Install Manager at the Ricoh
                http://rfg-esource.ricoh-usa.com/ site.

                I don't want to be misleading, I have never done the java remote update myself, but I have had tech support here in the US do it while I waited onsite, just not on this model.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35064

                  #9
                  Re: Mp c4504 java update problem

                  Originally posted by anothertech
                  It can be done with Remote Install Manager on some machines, I am not sure about this machine, but I'm assuming it can be because the original poster here has the D2415579W_edc.ifu file. That is the type file that Remote Install Manager uses.

                  I found the Remote Install Manager at the Ricoh
                  http://rfg-esource.ricoh-usa.com/ site.

                  I don't want to be misleading, I have never done the java remote update myself, but I have had tech support here in the US do it while I waited onsite, just not on this model.
                  I think the point here is that they did it while you were at the machine to make sure that nothing went wrong at the machine.

                  Comment

                  • anothertech
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Nov 2007
                    • 1715

                    #10
                    Re: Mp c4504 java update problem

                    Originally posted by slimslob
                    I think the point here is that they did it while you were at the machine to make sure that nothing went wrong at the machine.
                    Yes, I had replaced the hard drive and they were going to reload Streamline remotely, but first they wanted to update the firmware and java, which they did remotely. I took quite a long time for everything to load.

                    Comment

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