Hard Disc Drive not formatting in Ricoh MP2550

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  • Tahir Abbas
    Technician
    • May 2020
    • 10

    [Misc] Hard Disc Drive not formatting in Ricoh MP2550

    Hay Guys ,
    I am facing a problem in Ricoh MP2550 Photocopier showing the SC 860 Error.I have replaced the Hard drive but when try to formate it by 5832 code it shows the message "failed" .I donot know the reason .can some body help me?
    Thanks
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: Hard Disc Drive not formatting in Ricoh MP2550

    Originally posted by Tahir Abbas
    Hay Guys ,
    I am facing a problem in Ricoh MP2550 Photocopier showing the SC 860 Error.I have replaced the Hard drive but when try to formate it by 5832 code it shows the message "failed" .I donot know the reason .can some body help me?
    Thanks
    Is it the correct hdd
    Regards Mark

    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

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    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: Hard Disc Drive not formatting in Ricoh MP2550

      Originally posted by mga
      Is it the correct hdd
      Dang Brother you beat me to the question.

      i don't think is using the same size/type HDD.

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35064

        #4
        Re: Hard Disc Drive not formatting in Ricoh MP2550

        Let's take a hint from what the trouble shooting guide in the service manual says. "The hard disk connection is not detected because it is defective or has not been formatted." Try a new set of cables.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: Hard Disc Drive not formatting in Ricoh MP2550

          Originally posted by Tahir Abbas
          Hay Guys ,
          I am facing a problem in Ricoh MP2550 Photocopier showing the SC 860 Error.I have replaced the Hard drive but when try to formate it by 5832 code it shows the message "failed" .I donot know the reason .can some body help me?
          Thanks
          Was this a new or used HDD?

          You can use a used one I usually format that in Widows using a USB caddy & run scan disk etc.

          When you first fit the HDD in the Ricoh it should romt you to format.

          To enable larger HDD support you'll need to update ALL the firmware files first.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Tahir Abbas
            Technician
            • May 2020
            • 10

            #6
            Re: Hard Disc Drive not formatting in Ricoh MP2550

            Originally posted by Phil B.
            Dang Brother you beat me to the question.

            i don't think is using the same size/type HDD.
            Yes it is the same size/type of HDD

            Comment

            • Tahir Abbas
              Technician
              • May 2020
              • 10

              #7
              Re: Hard Disc Drive not formatting in Ricoh MP2550

              Originally posted by Phil B.
              Dang Brother you beat me to the question.

              i don't think is using the same size/type HDD.
              It is the same size/type of HDD

              Comment

              • Tahir Abbas
                Technician
                • May 2020
                • 10

                #8
                Re: Hard Disc Drive not formatting in Ricoh MP2550

                Originally posted by copier tech
                Was this a new or used HDD?

                You can use a used one I usually format that in Widows using a USB caddy & run scan disk etc.

                When you first fit the HDD in the Ricoh it should romt you to format.

                To enable larger HDD support you'll need to update ALL the firmware files first.
                I have tried three different kind of 80 GB HDDs but same problem faced even all these hard drives are working well via usb on my computer and my previous hard drive which was installed in machine before was also 80 GB and was performing well.

                Comment

                • Tahir Abbas
                  Technician
                  • May 2020
                  • 10

                  #9
                  Re: Hard Disc Drive not formatting in Ricoh MP2550

                  Originally posted by Tahir Abbas
                  It is the same size/type of HDD
                  I have tried three different kind of 80 GB HDDs but same problem faced even all these hard drives are working well via usb on my computer and my previous hard drive which was installed in machine before was also 80 GB and was performing well.

                  Comment

                  • Tahir Abbas
                    Technician
                    • May 2020
                    • 10

                    #10
                    Re: Hard Disc Drive not formatting in Ricoh MP2550

                    Originally posted by Tahir Abbas
                    It is the same size/type of HDD
                    I have tried three different kind of 80 GB HDDs but same problem faced even all these hard drives are working well via usb on my computer and my previous hard drive which was installed in machine before was also 80 GB and was performing well.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 7931

                      #11
                      Re: Hard Disc Drive not formatting in Ricoh MP2550

                      Originally posted by Tahir Abbas
                      I have tried three different kind of 80 GB HDDs but same problem faced even all these hard drives are working well via usb on my computer and my previous hard drive which was installed in machine before was also 80 GB and was performing well.

                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • slimslob
                        Retired

                        Site Contributor
                        25,000+ Posts
                        • May 2013
                        • 35064

                        #12
                        Re: Hard Disc Drive not formatting in Ricoh MP2550

                        Originally posted by Tahir Abbas
                        I have tried three different kind of 80 GB HDDs but same problem faced even all these hard drives are working well via usb on my computer and my previous hard drive which was installed in machine before was also 80 GB and was performing well.

                        Then the problem is most likely not the drive itself. that leaves the data cable, the power cable, the HDD PCB (the board mounted to the back of the HDD bracket), a bad connection between the HDD PCB and the controller or the controller.

                        Comment

                        • slimslob
                          Retired

                          Site Contributor
                          25,000+ Posts
                          • May 2013
                          • 35064

                          #13
                          Re: Hard Disc Drive not formatting in Ricoh MP2550

                          From the parts catalog, HDD: 80GB: MHZ2080BH: Fujitsu

                          Comment

                          • copier tech
                            Field Supervisor

                            5,000+ Posts
                            • Jan 2014
                            • 7931

                            #14
                            Re: Hard Disc Drive not formatting in Ricoh MP2550

                            Originally posted by slimslob
                            From the parts catalog, HDD: 80GB: MHZ2080BH: Fujitsu
                            Let us eat, drink, and be merry, because tomorrow we may die!

                            For all your firmware & service manual needs please visit us at:

                            www.copierfirmware.co.uk - www.printerfirmware.co.uk

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35064

                              #15
                              Re: Hard Disc Drive not formatting in Ricoh MP2550

                              Originally posted by copier tech
                              Thanks, I guess this is not a SATA drive!?
                              The Fujitsu MHZ2080BH is a SATA drive.

                              Fortunately I don’t work on equipment older than myself.
                              What, are you only 11 or 12? The MP 2550 launched in 2008.

                              Comment

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