Ricoh MP 2553

[Khumz]

Ricoh MP2553 prints blank copies. This started after client installed new toner.

[sandmanmac]

Re: Ricoh MP 2553

There's no logical reason that this would happen simply from replacing a toner bottle in this model.
....and it sounds like you haven't even gone to look at it.
How about doing that and then actually providing some proper information if you can't resolve it!

[Phil B.]

Re: Ricoh MP 2553

Ricoh MP2553 prints blank copies. This started after client installed new toner.

did they pull the TAB?

properly seat the toner?

any errors recorded?

have you been to the site?

you need to provide more info for us to help you.

[slimslob]

Re: Ricoh MP 2553

The only reason that I know of where just replacing the toner bottle would cause blank copies would be if there was a lot of spewed toner on the toner bottle holder rails and it got dumped down onto the entire length of the shield glass. If that is the case do not remove the shield glass to clean it until you have vacuumed all the toner on, above and around the glass. If toner falls into the laser housing you will have a major problem.

[Khumz]

Re: Ricoh MP 2553

The only reason that I know of where just replacing the toner bottle would cause blank copies would be if there was a lot of spewed toner on the toner bottle holder rails and it got dumped down onto the entire length of the shield glass. If that is the case do not remove the shield glass to clean it until you have vacuumed all the toner on, above and around the glass. If toner falls into the laser housing you will have a major problem.

Yes toner was spewed all over the place, down into tray 1 and 2, all over developer unit. I vacuum cleaned the entire machine, put it together and its shooting blank copies. No error codes showing.

[Polarbear]

Re: Ricoh MP 2553

hi

Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.

[copyaction]

Re: Ricoh MP 2553

hi

Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.

that would be a good place to start and also
How many copies on the drum and developer?
Was it actually out of toner?
Mixing gears broken?

[Mark Bbb]

Re: Ricoh MP 2553

It is not detecting toner when doing the ID check
=> problem with toner supply:
OR it is blocked somewhere OR drum / developer bias roller is not turning.

[Khumz]

Re: Ricoh MP 2553

hi

Make a print and stop it midway. Open the right door and check if there is image on the drum. If not start by checking if the gear that turns the mag roller on the back of the pcu is there. If that is missing there will be no image on the drum.

Everything seems intact, gear in position mug roller turning normal but there is no image the drum.

[Mark Bbb]

Re: Ricoh MP 2553

drum charge problem

[Mark Bbb]

Re: Ricoh MP 2553

drum charge problem

oh no!
you would have full black!!!!
sorry !!!

[Mark Bbb]

Re: Ricoh MP 2553

the supplied toner is blocked somewhere, check all pcdu openings for obstruction

[francisco]

Re: Ricoh MP 2553

gears in developer unit brocken

[DRichard]

Re: Ricoh MP 2553

Yes toner was spewed all over the place, down into tray 1 and 2, all over developer unit. I vacuum cleaned the entire machine, put it together and its shooting blank copies. No error codes showing.

Spilled toner blocking laser from exposing the drum? Clean slit glass and make sure you have cleaned any toner piled outside the laser unit AND inside too. I know you said you have cleaned up the spills, but this is the only other thing that I could think of. My apologies if you have already done this too. Good luck.

[Phil B.]

Re: Ricoh MP 2553

Spilled toner blocking laser from exposing the drum? Clean slit glass and make sure you have cleaned any toner piled outside the laser unit AND inside too. I know you said you have cleaned up the spills, but this is the only other thing that I could think of. My apologies if you have already done this too. Good luck.

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