Ricoh mp301 will not print from computer

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  • Cipher
    It's not easy being green

    1,000+ Posts
    • May 2006
    • 1309
    #16
    Re: Ricoh mp301 will not print from computer

    Originally posted by anica
    a Tech remove the mp301 from a network connection. He left it next to the new one. I connect it to a computer, install mp301 pcl6 driver, and it will not print. When you ask the printer for it's settings it does print it. I then connect the printer via a router, the computer can ping the printer, the printer can ping the computer, but refuse to print. I am wondering if I have the wrong driver. Help will be appreciated.
    I could remote on to a PC on the same network as the MFD and take a look if you like.

    The Fast Remote Desktop Application – AnyDesk
    • Knowledge not shared, is eventually knowledge that becomes lost... like tears in the rain.

    Fully qualified technician for Ricoh - Canon - Sharp - HP - Brother

      Comment

      • CopyBats
        Trusted Tech

        100+ Posts
        • Aug 2011
        • 137
        #17
        Re: Ricoh mp301 will not print from computer

        Let's solve this one step at a time.

        Confirm for us that there is no access range setup. Post a picture of the config page.

        If there is access range, you have to remove it.

        If there is not an access range, does the machine data light blink when you send a print job?

        I've had a couple of machines where IT setup auto hold all print jobs. So even though there were no user codes, machine would hold the job until someone released it

        Go to the printer tab on the machine and look at locked job, held job, all job. Do you see anything there?

        Also look at printer error / details in the same section to see if there is anything there
        If it works, don't touch it.

          Comment

          • Mark Bbb
            Service Manager

            1,000+ Posts
            • Jun 2012
            • 1662
            #18
            Re: Ricoh mp301 will not print from computer

            Originally posted by CopyBats
            Let's solve this one step at a time.

            Confirm for us that there is no access range setup. Post a picture of the config page.

            If there is access range, you have to remove it.

            If there is not an access range, does the machine data light blink when you send a print job?

            I've had a couple of machines where IT setup auto hold all print jobs. So even though there were no user codes, machine would hold the job until someone released it

            Go to the printer tab on the machine and look at locked job, held job, all job. Do you see anything there?

            Also look at printer error / details in the same section to see if there is anything there
            Than it would be visible in the print queue, and he said it is not....

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 37375
                #19
                Re: Ricoh mp301 will not print from computer

                Originally posted by Mark Bbb
                Than it would be visible in the print queue, and he said it is not....
                Correction, what anica posted is "it stay in print queue on pc, not on printer" Unless you are referring to the printer job list on the printer.

                  Comment

                  • UNICORNico
                    Trusted Tech

                    250+ Posts
                    • May 2018
                    • 308
                    #20
                    Re: Ricoh mp301 will not print from computer

                    Doubt:
                    Have you been able to access the WIN of your device?
                    As it may be, it is not clear to me, whether the IP management, you do it under WIN or not.
                    Doubt 2nd:
                    When you access, check in the IP section, in the lower section, if you have disabled the "DIPRINT" if so, they are playing a joke and you will never be able to print.


                    Any corrections?
                    "ALL WILL BE WELL" The battle cry that most inspires me to follow, from the DC's Comic character that I admire the most. And I feel satisfied with being better every day, and with using Gnu-Linux as my usual Operating System.Apologies for my English, it's not my mother tongue and I'm helping the translator.

                      Comment

                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393
                        #21
                        Re: Ricoh mp301 will not print from computer

                        Originally posted by Cipher
                        I could remote on to a PC on the same network as the MFD and take a look if you like.
                        Now that's a nice offer bite cipher hand off
                        Regards Mark

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                        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                        https://copierservices.simdif.com

                          Comment

                          • anica
                            Technician
                            • Dec 2014
                            • 12
                            #22
                            Re: Ricoh mp301 will not print from computer

                            Originally posted by slimslob
                            Check SP 5985-001. It should be set to 1.

                            Did you check to see if IEEE 802.11 is enabled in User Tools? If it is disable it.
                            5985-001 set to 1
                            Ieee 802.11 is set to inactive.

                            Still no luck, will quicly look at the other post.

                              Comment

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