Machine cannot power ON

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  • kanagavel
    Service Engineer
    • Feb 2020
    • 78

    #1

    [Electrical] Machine cannot power ON

    Hi friends, My problem is MP4000 machine i turn ON main power switch just one blink comes up on the control panel green light after that automatically machine OFF.I try with another power supply board also but same problem. So what is the problem and how to solve this problem friends please teach me.
    Thank you
  • Oze
    Ricoh Fanboy

    1,000+ Posts
    • Jul 2008
    • 1663

    #2
    Re: Machine cannot power ON

    Originally posted by kanagavel
    Hi friends, My problem is MP4000 machine i turn ON main power switch just one blink comes up on the control panel green light after that automatically machine OFF.I try with another power supply board also but same problem. So what is the problem and how to solve this problem friends please teach me.
    Thank you
    Is the model correct?
    It's not an MPC4000 by any chance is it?

    Comment

    • slimslob
      Retired

      Site Contributor
      25,000+ Posts
      • May 2013
      • 36163

      #3
      Re: Machine cannot power ON

      Try turning the Main Power switch off for 2 or 3 minutes. Main Power switch is located on the left front of the copier. In the front door for the MP 5000 and just below the door for the C5000.

      Comment

      • Pulsara
        Technical Manager
        • Aug 2015
        • 27

        #4
        Re: Machine cannot power ON

        Check whether power code on the backside properly fit. I had same thing with my customer.

        Comment

        • kanagavel
          Service Engineer
          • Feb 2020
          • 78

          #5
          Re: Machine cannot power ON

          Originally posted by Pulsara
          Check whether power code on the backside properly fit. I had same thing with my customer.
          Hi sir its MP4000 now i solve that problem but machine still showing please wait

          Comment

          • 8T2
            Trusted Tech

            250+ Posts
            • Aug 2015
            • 257

            #6
            Re: Machine cannot power ON

            Originally posted by kanagavel
            Hi sir its MP4000 now i solve that problem but machine still showing please wait
            Try disconnecting the HDD and Fax

            Sent from my WAS-LX1 using Tapatalk

            Comment

            • dalewb74
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2018
              • 1093

              #7
              Re: Machine cannot power ON

              you have already tried using a new power cord and different wall outlet?

              Comment

              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393

                #8
                Re: Machine cannot power ON

                Originally posted by 8T2
                Try disconnecting the HDD and Fax

                Sent from my WAS-LX1 using Tapatalk
                +1
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

                Comment

                • kanagavel
                  Service Engineer
                  • Feb 2020
                  • 78

                  #9
                  Re: Machine cannot power ON

                  Originally posted by dalewb74
                  you have already tried using a new power cord and different wall outlet?
                  Sorry for the late response friend, my problem solved already thank for everyone

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22804

                    #10
                    Re: Machine cannot power ON

                    Originally posted by kanagavel
                    Sorry for the late response friend, my problem solved already thank for everyone
                    congrats on getting it fixed


                    can you tell us WHAT the fix was?

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393

                      #11
                      Re: Machine cannot power ON

                      Originally posted by kanagavel
                      Sorry for the late response friend, my problem solved already thank for everyone
                      Well done thanks for feed back
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                      Comment

                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393

                        #12
                        Re: Machine cannot power ON

                        Originally posted by Phil B.
                        congrats on getting it fixed


                        can you tell us WHAT the fix was?
                        +1
                        Regards Mark

                        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                        https://copierservices.simdif.com

                        Comment

                        • mrwho
                          Major Asshole!

                          Site Contributor
                          2,500+ Posts
                          • Apr 2009
                          • 4305

                          #13
                          Re: Machine cannot power ON

                          Would be nice to know what the fix was, it could help someone else.
                          ' "But the salesman said . . ." The salesman's an asshole!'
                          Mascan42

                          'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

                          Ibid

                          I'm just an ex-tech lurking around and spreading disinformation!

                          Comment

                          • kanagavel
                            Service Engineer
                            • Feb 2020
                            • 78

                            #14
                            Re: Machine cannot power ON

                            Originally posted by Phil B.
                            congrats on getting it fixed


                            can you tell us WHAT the fix was?
                            Sorry for the late reply sir.
                            Actually the problem is MP4000 machine can't power ON, when i try power ON its just one blink comes up on the control panel green light after the automatically iys off, then i try with another power supply board but still same problem happend then open back side cover i saw there is one board on the backside of the scanner section its name called SBU board all the connections are cut by someone may be rat or something so i replaced all the Connectors then its working fine. Thank you.

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22804

                              #15
                              Re: Machine cannot power ON

                              Originally posted by kanagavel
                              Sorry for the late reply sir.
                              Actually the problem is MP4000 machine can't power ON, when i try power ON its just one blink comes up on the control panel green light after the automatically iys off, then i try with another power supply board but still same problem happend then open back side cover i saw there is one board on the backside of the scanner section its name called SBU board all the connections are cut by someone may be rat or something so i replaced all the Connectors then its working fine. Thank you.
                              yup mice can cause MAJOR havoc in a copier.. have seem image probs due to a dead mice in the scanner section.. they chew thru wires in NAY heat generating areas.

                              Congrats on tracking down the CAUSE of the issue. (needs a mutimeter0

                              If you are a indy tech I would Charge .. make notes in that user's file and Flag them about suggestions:

                              1) If rodent problem is FIXED , future service calls with incur further charges if proven to be rodent damages.

                              a (C)over (Y)our (A) charge .. make it stiff IF they don't comply.

                              2) text the out put of the LVPS with Manual..

                              3) test the harnesses for continuity.. could be a cut/pinched wire in the harness with manual

                              get back with us please

                              Comment

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