Ricoh MP C307 cant print or scan to memory device

[COPIERMAN]

I have a use copier we try to use the usb slot and sd card slot to print and scan to memory device on op panel. the sd card slot work fine but the usb slot it see the flash drive but when press on icon it says cannot access the memory storage device. I have look in user tools and service mode and have not found what is causing problem. I was showing a MPC4502 and had samething happen on it. I try mp301 and flash drive works fine with it can print and scan. thanks for any help on this problem

[sandmanmac]

Re: Ricoh MP C307 cant print or scan to memory device

It's most likely just not activated. The SD slot and USB slot can be enabled/ disabled separately.
User tools/ Screen features/ screen device settings/ screen usb memory slot (set to "active")

[COPIERMAN]

Re: Ricoh MP C307 cant print or scan to memory device

I have already check it are both activated. if you have it deactivated and put in flash drive will come up and let you know. I can put flash drive in and will see it and icon comes up on display. but when you press icon that when message come up.

[8T2]

Re: Ricoh MP C307 cant print or scan to memory device

If you try a different thumb drive? Have had some USB sticks not work but not sure why, possibly formatted in NTFS but never bothered to check

Sent from my WAS-LX1 using Tapatalk

[COPIERMAN]

Re: Ricoh MP C307 cant print or scan to memory device

I formatted flash drive and check in on a mp301 and works fine.

[sandmanmac]

Re: Ricoh MP C307 cant print or scan to memory device

I have already check it are both activated. if you have it deactivated and put in flash drive will come up and let you know. I can put flash drive in and will see it and icon comes up on display. but when you press icon that when message come up.

Why not include the things that you've already tried in your initial post so we don't waste our time guessing!!
I'm starting to remember why you were on my ignore list. I'll go back to doing that

[mikadonovan]

Re: Ricoh MP C307 cant print or scan to memory device

I have a use copier we try to use the usb slot and sd card slot to print and scan to memory device on op panel. the sd card slot work fine but the usb slot it see the flash drive but when press on icon it says cannot access the memory storage device. I have look in user tools and service mode and have not found what is causing problem. I was showing a MPC4502 and had samething happen on it. I try mp301 and flash drive works fine with it can print and scan. thanks for any help on this problem

I originally had trouble getting this to work, too. This procedure must be followed: From scanning screen, select the store file tab at the top. Select store to memory device, then select OK. NOW insert the usb drive, wait for ready, then set your original and hit start.In addition, I have had a couple of flash drives not work at all, and both were PNC.

[COPIERMAN]

Re: Ricoh MP C307 cant print or scan to memory device

Hey sandmammac I an not here to waste time thought I was clear on problem. that it see flash drive comes up with memory icon and press on it and message comes up. what you had suggested it would have never made it that far.

[COPIERMAN]

Re: Ricoh MP C307 cant print or scan to memory device

After some other suggestion i try getting a different flash drive mfg was scandisk it works must be something about that flash drive. thanks for everyone help. i did a little more check on flash drives. I had some different ones on hand that were different brands some work and some didn't work.

[UNICORNico]

Re: Ricoh MP C307 cant print or scan to memory device

After some other suggestion i try getting a different flash drive mfg was scandisk it works must be something about that flash drive. thanks for everyone help. i did a little more check on flash drives. I had some different ones on hand that were different brands some work and some didn't work.

In the installation guides and, commissioning, they usually warn that some "pendrive" or "USB sticks" may not be supported.
I understand therefore that RICOH knows that its "controller" for the USB port has a serial defect, which has not been corrected.

[mga]

Re: Ricoh MP C307 cant print or scan to memory device

I find the better the quality of the usb stick and sd card the better also make sure all firmware is up to date

[COPIERMAN]

Re: Ricoh MP C307 cant print or scan to memory device

I deal with off lease copiers. First thing I do is upgrade firmware on copier once I know that overall copier is working properly.

[Brianneoe]

Re: Ricoh MP C307 cant print or scan to memory device

Look at the connection on the USB slot. I had a customer who used the USB port all the time because they wanted to print color from their MAC but did not have the PS option. Over time they flatten down the connector pins so it did not connect. Took it apart and reformed the pins and it worked.

Good luck