SP 262 sfnw

[Tech09]

Re: SP 262 sfnw

When printing the .pdf files, are you printing from Acrobat Reader, Chrome viewer or other application ??

I've had issues when using chrome to print pdf files

Printing from Acrobat

[Tech09]

Re: SP 262 sfnw

Sounds like driver does word print ok is the problem only pdf if so could be font issue

We tried multiple drivers and applications.

[Oze]

Re: SP 262 sfnw

Internal prints are fine, and so are copies.

So you've tried printing from your laptop and a crossover cable to rule out the Network yes?
ALSO....after a recent Windows update we had a few customers that has printing issues due to the update insisting that Microsoft Edge was the new PDF default viewer.
Switched them back to Adobe and all was well again.
ALSO...lol
Is it a Windows server environment or Citrix?
SPC262 do NOT like Citrix...at all.
I've had machines print out random rubbish across ALL drivers on Citrix....print from outside of Citrix on their Windows login and the machine is happy.