SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

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  • fshead
    Service Manager

    1,000+ Posts
    • Jan 2009
    • 2356
    #1

    SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

    hi
    i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
    I want to get into sp 5846-046 but cant in normal service mode..
    There must be another way?
    PM is ok..
    thanks
    Tags: 5846-046, address, mode, service
    • 8T2
      Trusted Tech

      250+ Posts
      • Aug 2015
      • 257
      #2
      Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

      Do you by chance mean supervisor mode?

      Sent from my WAS-LX1 using Tapatalk

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 35063
          #3
          Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

          You need to be in Factory SP mode to access sp 5846-046.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 7931
              #4
              Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

              Originally posted by fshead
              hi
              i am messing wth a SPC320DN and the IT guys changed the default admin/super info.and IP address is 10.10.10.43
              I want to get into sp 5846-046 but cant in normal service mode..
              There must be another way?
              PM is ok..
              thanks
              Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk
              ​

                Comment

                • fshead
                  Service Manager

                  1,000+ Posts
                  • Jan 2009
                  • 2356
                  #5
                  Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

                  Originally posted by slimslob
                  You need to be in Factory SP mode to access sp 5846-046.

                  thanks
                  i never used factory mode on any color printers only copiers..

                    Comment

                    • fshead
                      Service Manager

                      1,000+ Posts
                      • Jan 2009
                      • 2356
                      #6
                      Re: SUPER SERVICE MODE TO CHANGE admin log on ricoh color printers?

                      Originally posted by copier tech
                      Log into the WIM as 'supervisor' 10.10.10.43 & you can change the admin password.


                      I couldnt as my router is 192.168.1.1
                      I ended up getting machine to reset to DHCP by normal service mode,resetting printer settings.
                      And then changed admin password to blank..
                      I hate IT guys mucking with stuff so just to have power and purpose............

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