Ricoh scan to Gmail in 2021

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  • thebillydangerous
    Technician
    • Aug 2017
    • 13

    Ricoh scan to Gmail in 2021

    Scan to Gmail requires the "less secure apps" setting to work. That setting will go away in Feb 2021. I have reached out to Ricoh, but am curious what you other techs are planning or have implemented to continue working when Gmail takes away the "Less secure apps" setting. Thanks in advance. I appreciate all the combined knowledge of this community.
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35064

    #2
    Re: Ricoh scan to Gmail in 2021

    "less secure apps" is only needed if the MFP does not support SSL/TLS/StartTLS. There is still the option on using a local relay such as stunnel.

    You can also setup an account with GoDaddy. Their secureserver.net SMTP still supports port 25. They also support port 80 in case have a problem with normal SMTP ports being blocked. AT&T used to block outgoing SMTP from a scan device to any server except their own. Port 80 cannot be blocked as it is the same port used for internet access.

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    • SalesServiceGuy
      Field Supervisor

      Site Contributor
      5,000+ Posts
      • Dec 2009
      • 7874

      #3
      Re: Ricoh scan to Gmail in 2021

      The solution might involve the use of an App Password as seen in this video.

      How To Setup Scan To Email On Canon Copier - YouTube

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22808

        #4
        Re: Ricoh scan to Gmail in 2021

        Originally posted by SalesServiceGuy
        The solution might involve the use of an App Password as seen in this video.

        How To Setup Scan To Email On Canon Copier - YouTube
        his is a ricoh not canon

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        • sandmanmac
          Field Supervisor

          Site Contributor
          2,500+ Posts
          • Feb 2009
          • 3947

          #5
          Re: Ricoh scan to Gmail in 2021

          Originally posted by SalesServiceGuy
          The solution might involve the use of an App Password
          This is absolutely the solution, after enabling 2-factor authentication.
          Been doing it for quite a while, and there a few other discussions about it.

          Reducing the security level by "allowing less secure apps" is NEVER a good idea

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          • thebillydangerous
            Technician
            • Aug 2017
            • 13

            #6
            Re: Ricoh scan to Gmail in 2021

            Thanks all. I have tested with my admin C4504.
            App password setting works a charm.
            1000 kindnesses to all who read and chimed in.

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            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1715

              #7
              Re: Ricoh scan to Gmail in 2021

              This is excellent information. I wish we had a sticky area on this forum, this answer will be needed and asked by many techs when less secure apps is taken away.

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              • JaysOnTheEDGE
                Technician

                50+ Posts
                • Jul 2016
                • 60

                #8
                Re: Ricoh scan to Gmail in 2021

                "App password" setting also works with scan to MS Office365 (outlook) e-mail when 2-factor authentication is enabled on the account MS Office365 account.

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                • SalesServiceGuy
                  Field Supervisor

                  Site Contributor
                  5,000+ Posts
                  • Dec 2009
                  • 7874

                  #9
                  Re: Ricoh scan to Gmail in 2021

                  Originally posted by JaysOnTheEDGE
                  "App password" setting also works with scan to MS Office365 (outlook) e-mail when 2-factor authentication is enabled on the account MS Office365 account.
                  Fantastic! Can you detail where in the Admin area of O365 the switch for 2FA is located?

                  Comment

                  • skinnyb
                    Trusted Tech

                    250+ Posts
                    • Jul 2008
                    • 291

                    #10
                    Re: Ricoh scan to Gmail in 2021

                    Good info. The video is for a Canon but setting up on a Ricoh is no big deal, the Gmail settings was the golden part... Good to know.

                    Sent from my LM-V405 using Tapatalk

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                    • SalesServiceGuy
                      Field Supervisor

                      Site Contributor
                      5,000+ Posts
                      • Dec 2009
                      • 7874

                      #11
                      Re: Ricoh scan to Gmail in 2021

                      Originally posted by SalesServiceGuy
                      Fantastic! Can you detail where in the Admin area of O365 the switch for 2FA is located?
                      I found it myself in the M365 Admin Center, Active Users. Just have to play with it a few days to be able to understand how App Password and O365 2FA interact and gets programmed into a copier.

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                      • ThePomqueteer
                        Technician

                        50+ Posts
                        • Sep 2016
                        • 73

                        #12
                        Re: Ricoh scan to Gmail in 2021

                        Here are some instructions I sent to my coworkers when our phones email stopped working due to 2FA. Just use that same password you created as authentication on the copier and you should be all set. I tried attaching some pictures as well but got an error when trying to post so if you need pictures let me know and I can post them separately.


                        First go to Sign in to your account and log in. It might prompt you for a code that it sends to your cellphone through text. Once you're in select App Passwords




                        Then select create and enter a name for the app password (ie. Cellphone)


                        It should then display a very long string of characters. Either write it down or copy it (if you forget it there is no way to see it again as far as I know and you'll need to create a new one). Then when you're setting up your email in your phone use that long string of characters as the password instead of your regular password. This will bypass the 2FA authentication and will let you receive email on your phone again.


                        Hope this helps

                        Comment

                        • ruben
                          The New Guy

                          1,000+ Posts
                          • Oct 2012
                          • 1204

                          #13
                          Re: Ricoh scan to Gmail in 2021

                          Originally posted by thebillydangerous
                          Scan to Gmail requires the "less secure apps" setting to work. That setting will go away in Feb 2021. I have reached out to Ricoh, but am curious what you other techs are planning or have implemented to continue working when Gmail takes away the "Less secure apps" setting. Thanks in advance. I appreciate all the combined knowledge of this community.
                          I have found, for small customers, setting up an outlook account works well. You have to verify the account to remove the initial daily email limit. (Free accounts are still limited to, I think, 300 per day)

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