Ricoh Mpc 2504ex leading edge registration

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  • tibbs
    Trusted Tech

    100+ Posts
    • Aug 2008
    • 223

    Ricoh Mpc 2504ex leading edge registration

    Hello, i have a mpc 2504 with a leading edge registration problem when using thick paper from the bypass tray. I have adjusted it in sp mode and am still seeing the the image is creeping to the edge of the paper. I have replaced the rollers ,
    Replaced the bypass unit and the problem is still there. Any help.


    Regards
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Ricoh Mpc 2504ex leading edge registration

    Originally posted by tibbs
    Hello, i have a mpc 2504 with a leading edge registration problem when using thick paper from the bypass tray. I have adjusted it in sp mode and am still seeing the the image is creeping to the edge of the paper. I have replaced the rollers ,
    Replaced the bypass unit and the problem is still there. Any help. Regards
    can I ASSume that you are setting the paper to THICK on the Copier AND Print driver?

    is it GLOSSY thick paper?

    is the registration asmy in good condition?

    reg roller clean and not smooth?

    can you provide SAMPLE pages in PDF format?

    How many pages total and on service parts?

    have you run Motor and Sensor tests?

    What is buckle set at?

    So many questions vague information.

    Phil B. ' The Dentist '

    Comment

    • tibbs
      Trusted Tech

      100+ Posts
      • Aug 2008
      • 223

      #3
      Re: Ricoh Mpc 2504ex leading edge registration

      Ok i will send samples

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1715

        #4
        Re: Ricoh Mpc 2504ex leading edge registration

        What is the paper weight and type?

        Comment

        • Phil B.
          Field Supervisor

          10,000+ Posts
          • Jul 2016
          • 22808

          #5
          Re: Ricoh Mpc 2504ex leading edge registration

          Originally posted by anothertech
          What is the paper weight and type?
          I hate the way I ASKED multiple questions that ALL are relevant .. and all we get is: I'll send samples.. I wonder if that's the way they answer RICOH tech phone support!?

          I'm done with this thread.

          Comment

          • anothertech
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2007
            • 1715

            #6
            Re: Ricoh Mpc 2504ex leading edge registration

            Originally posted by Phil B.
            I hate the way I ASKED multiple questions that ALL are relevant .. and all we get is: I'll send samples.. I wonder if that's the way they answer RICOH tech phone support!?

            I'm done with this thread.
            Don't give up on him yet, maybe he will come through with better information.

            Comment

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