Removing papercut

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  • Babaknr
    Junior Member
    • Jun 2020
    • 9

    #1

    Removing papercut

    How can I remove papercut from IM C3500?
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8033

    #2
    Re: Removing papercut

    Originally posted by Babaknr
    How can I remove papercut from IM C3500?

    Either via admin settings at the machine or log on to the machine via the WIM go to extended features & choose uninstall.

    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: Removing papercut

      If you uninstall paper cut your machine may not print. When installing it changes some default settings wish may lock you out if this happens I reset in factory 58xx 046 and format hdd and clear parts of nvram.
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • Clif
        Technician
        • Jan 2007
        • 49

        #4
        Re: Removing papercut

        First Download and the Ricoh Remote Operation Client (ROC) app https://portal.celiveo.com/pluginfil...ridp-1.6.1.zip

        Follow the instructions below:

        8.7: Configure Printer to Install Embedded Agent for Ricoh

        PaperCut PaperCut MF - Ricoh SmartSDK Embedded Manual
        PaperCut MF embedded application 3.0.0
        2021-11-17
        7.1.1 Uninstall PaperCut MF with the Ricoh Remote Operation Client (ROC)
        To permanently uninstall PaperCut MF - Ricoh (SmartSDK) using the ROC:
        1. Start the ROC.
        2. In the ROC's table, select the required devices.
        3.
        Navigate to Application > Uninstall.
        4.
        With the required devices still selected, in Product ID, enter 1711276062; click Run.
        5. With the required devices still selected, in Product ID, enter 33817035; click Run.
        Note: This uninstalls rxconfServlet.
        6.
        With the required devices still selected, in Product ID, enter 33817044 or 1711276222; click
        Run.
        Note: This uninstalls ryspServlet.
        7.
        With the required devices still selected, navigate to Application > List apps.
        8.
        Click Run.
        9.
        Verify that the ROC's Console does not display the PaperCut MF embedded application for
        the required devices.
        10. You may need to revisit the required device settings you may have previously configured.
        For more information, see:
        2.4.1.3 Configure the device's user access permission settings
        2.4.1.4 Install the PaperCut MF embedded application
        2.6 Configure the device's Home screen
        2.7 Configure the device's timeout
        11. Restart the required devices.
        12. Log in to the PaperCut MF Admin web interface.
        13. Navigate to Devices.
        14. Select each required device.
        15. Click Actions > Delete this device.
        16. Click Devices and verify that the required devices are no longer listed.
        17. Click Log out.
        18. Access the physical devices.
        19. Verify that PaperCut MF - Ricoh (SmartSDK) is not available on the required devices.

        To permanently uninstall PaperCut MF - Ricoh (SmartSDK) without using the ROC:
        Log in to the device's web interface as an administrator.
        Navigate to Device Management > Configuration > Extended Feature Settings > Uninstall.
        3.
        Select the PaperCut MF row; then click Uninstall; then click Ok.
        4.
        Select the rspServlet row; click Uninstall; then click Ok.
        Select the rConfServlet row; then click Uninstall; then click Ok.
        6.
        You may need to revisit the required device settings you may have previously configured.

        Comment

        • satins
          Technician

          Site Contributor
          50+ Posts
          • Feb 2021
          • 89

          #5
          Re: Removing papercut

          Originally posted by Babaknr
          How can I remove papercut from IM C3500?
          Is the device looking for the paper cut server, when you power it on?

          Comment

          • Clif
            Technician
            • Jan 2007
            • 49

            #6
            Re: Removing papercut

            Originally posted by satins
            Is the device looking for the paper cut server, when you power it on?

            Comment

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