Ricoh MP C5503

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  • heath03
    Technician

    50+ Posts
    • Jul 2018
    • 80

    Ricoh MP C5503

    I'm getting a SC370-03 code. it says to clean TM sensor with a cloth but not dry, what should i use to clean them?
    any help is appreciated

    ty

    Heath
  • Phil B.
    Field Supervisor

    10,000+ Posts
    • Jul 2016
    • 22808

    #2
    Re: Ricoh MP C5503

    Originally posted by heath03
    I'm getting a SC370-03 code. it says to clean TM sensor with a cloth but not dry, what should i use to clean them?
    any help is appreciated

    ty

    Heath
    water on the cloth..slightly damp

    Comment

    • mga
      Copier Technician

      Site Contributor
      1,000+ Posts
      • Dec 2010
      • 1393

      #3
      Re: Ricoh MP C5503

      Originally posted by Phil B.
      water on the cloth..slightly damp
      +1
      Regards Mark

      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

      https://copierservices.simdif.com

      Comment

      • Zaxxon
        Senior Tech

        500+ Posts
        • Jan 2014
        • 608

        #4
        Re: Ricoh MP C5503

        Beer
        Please start you post with brand, model, problem.

        Comment

        • heath03
          Technician

          50+ Posts
          • Jul 2018
          • 80

          #5
          Re: Ricoh MP C5503

          still same code, any other ideas

          Comment

          • 8T2
            Trusted Tech

            250+ Posts
            • Aug 2015
            • 257

            #6
            Re: Ricoh MP C5503

            In what condition is the ITB? If the print quality is still good I would try raising the upper VSG limit to 5v and dropping the lower threshold to 1v (if possible on these). Old trick we resorted to for SC400 on the MPC2050 engine

            Sent from my WAS-LX1 using Tapatalk

            Comment

            • mga
              Copier Technician

              Site Contributor
              1,000+ Posts
              • Dec 2010
              • 1393

              #7
              Re: Ricoh MP C5503

              Originally posted by heath03
              still same code, any other ideas
              Check parts life did you see Id sensors pushing shutter out the way 370 03 will be the rear sensor
              Regards Mark

              FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

              RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

              https://copierservices.simdif.com

              Comment

              • Notrons
                Technician

                50+ Posts
                • Apr 2016
                • 69

                #8
                Re: Ricoh MP C5503

                If all else fails, take the shutter off. It will work without it, will just have to clean ID sensors more often. Of course, it all depends on usage.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35061

                  #9
                  Re: Ricoh MP C5503

                  When you clean the TM (ID) sensor assembly it should be done with a soft lint free cotton cloth slightly moistened with water only. Any cloth other than pure cotton can cause static which will immediately attract dust and toner. Use of glass cleaner can leave a film. Of alcohol or any other chemical can damage the sensor.

                  Also clean any and all toner hazing from the ITB assembly. With ITB removed check that the latch cam on the back of the ITB release shaft has not gotten damaged. I had a C6003 where it was broken and caused TM errors. When the solenoid for the shutter energized it would cause the right end of the ITB assembly to move slightly to the front. This kept the shutter from fully uncovering all three sensors.

                  Comment

                  • heath03
                    Technician

                    50+ Posts
                    • Jul 2018
                    • 80

                    #10
                    Re: Ricoh MP C5503

                    Originally posted by slimslob
                    When you clean the TM (ID) sensor assembly it should be done with a soft lint free cotton cloth slightly moistened with water only. Any cloth other than pure cotton can cause static which will immediately attract dust and toner. Use of glass cleaner can leave a film. Of alcohol or any other chemical can damage the sensor.

                    Also clean any and all toner hazing from the ITB assembly. With ITB removed check that the latch cam on the back of the ITB release shaft has not gotten damaged. I had a C6003 where it was broken and caused TM errors. When the solenoid for the shutter energized it would cause the right end of the ITB assembly to move slightly to the front. This kept the shutter from fully uncovering all three sensors.

                    thank you it worked, the machine is back up, ty for the info guys

                    Comment

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