SC672-Mpc3504

[tavorh]

Hello,
I have a problem with machine Mpc3504, because it keeps showing me that there is a problem with a code sc672-00.
Do you have any suggestion on how to fix this problem?

[KeviM]

Re: SC672-Mpc3504

Hello

I haven't worked with this particular model but from what I have experienced with multi-function black and white models is that SC 672 is normally a hard drive fault. Change the hard drive and test. If you still have a problem change the controller and test.

[FrohnB]

Re: SC672-Mpc3504

Usually SC672-00 is going to be the Controller board.

[copier tech]

Re: SC672-Mpc3504

Hello,
I have a problem with machine Mpc3504, because it keeps showing me that there is a problem with a code sc672-00.
Do you have any suggestion on how to fix this problem?

Try updating the firmware if this fails replace the controller.

[slimslob]

Re: SC672-Mpc3504

There should be a dash number after the SC672 like SC672-11. They are all covered in the service manual. On the metis a common cause was the USB cable between the Controller and the Operation panel. Common enough that Ricoh-USA put out a service bulletin on it. Try disconnecting and reconnecting the USB cable at both ends.

[slimslob]

Re: SC672-Mpc3504

Hello

I haven't worked with this particular model but from what I have experienced with multi-function black and white models is that SC 672 is normally a hard drive fault. Change the hard drive and test. If you still have a problem change the controller and test.

Controller start up error on C3504. HDD errors are in the 800s.

[MIKON]

Re: SC672-Mpc3504

If there is a line filter with network filter try using it.I spoke to Lee at Hytec and he suggested it.That is if the controller hasn't puked....

[KeviM]

Re: SC672-Mpc3504

Controller start up error on C3504. HDD errors are in the 800s.

Thanks slim. Wasn't certain if it was the same as the black and white models