RICOH MP C3503 White streaks after installing new drum + dev

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Like1mS
    Technician
    • Jun 2018
    • 23

    #1

    [Misc] RICOH MP C3503 White streaks after installing new drum + dev

    Hello,

    We had a problem with MP C3503 machine from a client, white streaks on page exactly as in the pictures. It was solved by swapping the PCDU from a working machine with low counter.
    For donor machine we ordered and replaced new pcu + dev. And misteriously the same happened. Even though before swapping drums only one of them was problematic.
    I cant wrap it up, what could cause this on a perfectly fine machine whitch had no problems, plus new parts installed. Maybe someone has seen this before and can help ?

    Any suggestion appreciated.

    P.S The page comes out long edge.
    Attached Files
  • Mark Bbb
    Service Manager

    1,000+ Posts
    • Jun 2012
    • 1662

    #2
    Re: RICOH MP C3503 White streaks after installing new drum + dev

    Could be that by taking out this pcdu some toner upon the pcdu dropped on the toner shield glas . Clean it. Solved?

    Comment

    • davel
      Technician

      1,000+ Posts
      • Oct 2011
      • 1104

      #3
      Re: RICOH MP C3503 White streaks after installing new drum + dev

      Looks more like short edge feed to me, as Mark said, clean laser glass then check dev roller.

      Comment

      • Like1mS
        Technician
        • Jun 2018
        • 23

        #4
        Re: RICOH MP C3503 White streaks after installing new drum + dev

        Originally posted by Mark Bbb
        Could be that by taking out this pcdu some toner upon the pcdu dropped on the toner shield glas . Clean it. Solved?
        Thank you for your time Mark. As i mentioned before the page comes out long edge if there would be toner on glass the streak would go long to long edge, and now its short to short. I tried cleaning as you suggested nothing changed.

        Comment

        • Like1mS
          Technician
          • Jun 2018
          • 23

          #5
          Re: RICOH MP C3503 White streaks after installing new drum + dev

          Originally posted by davel
          Looks more like short edge feed to me, as Mark said, clean laser glass then check dev roller.
          Checked developer roller. Its brand new, no visible streaks. I dont understand how can streak like this long to long edge even occur. I understand short to short edge, toner on glass or something stuck in developer, but this, first time for me. Cant understand how its happening.

          Comment

          • Like1mS
            Technician
            • Jun 2018
            • 23

            #6
            Re: RICOH MP C3503 White streaks after installing new drum + dev

            Originally posted by Like1mS
            Checked developer roller. Its brand new, no visible streaks. I dont understand how can streak like this long to long edge even occur. I understand short to short edge, toner on glass or something stuck in developer, but this, first time for me. Cant understand how its happening.
            The page comes out long edge not short.

            Comment

            • dave w
              Trusted Tech

              100+ Posts
              • Jun 2015
              • 230

              #7
              Re: RICOH MP C3503 White streaks after installing new drum + dev

              Was the PCU rear cover transferred over from old pcu?

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #8
                Re: RICOH MP C3503 White streaks after installing new drum + dev

                Check the connector from the wire from the TD sensor.
                I've had the same problem once because it was not deep enough plugged!

                Comment

                • Like1mS
                  Technician
                  • Jun 2018
                  • 23

                  #9
                  Re: RICOH MP C3503 White streaks after installing new drum + dev

                  Originally posted by dave w
                  Was the PCU rear cover transferred over from old pcu?
                  Thank you Dave, right on the spot. Thats exactly what happened, person replacing the drum lost or threw out the back cover, and as i installed the new once didnt have the piece.
                  Problem solved. Thanks again guys for quick responses

                  Comment

                  • dave w
                    Trusted Tech

                    100+ Posts
                    • Jun 2015
                    • 230

                    #10
                    Re: RICOH MP C3503 White streaks after installing new drum + dev

                    Originally posted by Like1mS
                    Thank you Dave, right on the spot. Thats exactly what happened, person replacing the drum lost or threw out the back cover, and as i installed the new once didnt have the piece.
                    Problem solved. Thanks again guys for quick responses
                    I had a feeling that may be the problem as that same thing happened to me

                    Dave

                    Comment

                    Working...