[Misc] Ricoh mp2501 panel hanging

[Jama]

Have ricoh mp2501sp, machines comes ready from on, but panel hangs, nothing can be commanded from control panel. Anything to check?

[copier tech]

Re: Ricoh mp2501 panel hanging

Have ricoh mp2501sp, machines comes ready from on, but panel hangs, nothing can be commanded from control panel. Anything to check?

If the machine can print & the hard keys work sounds like you have a failing touch pad so either clean or replace it.

We have a few issues like this usually down to customers "sanitising" the screen.

[Phil B.]

Re: Ricoh mp2501 panel hanging

Have ricoh mp2501sp, machines comes ready from on, but panel hangs, nothing can be commanded from control panel. Anything to check?

check the cables that go from panel to boards.. pull n reconnect

what have you done?


any error codes ?

what happened before issue showed up?

[Jama]

Re: Ricoh mp2501 panel hanging

check the cables that go from panel to boards.. pull n reconnect

what have you done?


any error codes ?

what happened before issue showed up?

The machine was just working, the panel just from on point hangs without doing, customer was the one who realized. No error code.
Any procedure to calibrate touch screen ?

[Jama]

Re: Ricoh mp2501 panel hanging

check the cables that go from panel to boards.. pull n reconnect

what have you done?


any error codes ?

what happened before issue showed up?

The machine was just working, the panel just from on point hangs without doing, customer was the one who realized. No error code.
Any procedure to calibrate touch screen ?

[Phil B.]

Re: Ricoh mp2501 panel hanging

The machine was just working, the panel just from on point hangs without doing, customer was the one who realized. No error code.
Any procedure to calibrate touch screen ?

it's in the service manual ..you shouldn't be working on these WITHOUT a manual.

to request a manual put your request in this forum per forum rules ---> https://www.copytechnet.com/forums/s...nual-requests/

[slimslob]

Re: Ricoh mp2501 panel hanging

it's in the service manual ..you shouldn't be working on these WITHOUT a manual.

to request a manual put your request in this forum per forum rules ---> https://www.copytechnet.com/forums/s...nual-requests/

[Jama]

Re: Ricoh mp2501 panel hanging


Noted, will try this and update on same, thanks in advance ..

[makeacopy100]

Re: Ricoh mp2501 panel hanging

first check panel on other machine if its ok than go for hard disk

[Polarbear]

Re: Ricoh mp2501 panel hanging

The machine was just working, the panel just from on point hangs without doing, customer was the one who realized. No error code.
Any procedure to calibrate touch screen ?

So the hard buttons work?

Could be the touch glass on top of the LCD. We had some failures, due to customers spraying sanitiser on the machines because of COVID.

We ended up replacing some (which we could not prove the cause) and billing others where you could clearly see the sticky goo on the glass.

Try doing the calibration, as other posters suggested.

[slimslob]

Re: Ricoh mp2501 panel hanging

So the hard buttons work?

Could be the touch glass on top of the LCD. We had some failures, due to customers spraying sanitiser on the machines because of COVID.

We ended up replacing some (which we could not prove the cause) and billing others where you could clearly see the sticky goo on the glass.

Try doing the calibration, as other posters suggested.

Those that want to sanitize their copiers should be told that the most effective sanitizer is ethyl alcohol diluted with water only to no lower than 70% alcohol.

[Gift]

Re: Ricoh mp2501 panel hanging

Those that want to sanitize their copiers should be told that the most effective sanitizer is ethyl alcohol diluted with water only to no lower than 70% alcohol.

Better use hairspray and a lighter

[slimslob]

Re: Ricoh mp2501 panel hanging

better use hairspray and a lighter

are you saying that you drink hair spray????

[tsbservice]

Re: Ricoh mp2501 panel hanging

are you saying that you drink hair spray????

Slim I think he tried to joke...well bad attempt.

[slimslob]

Re: Ricoh mp2501 panel hanging

Slim I think he tried to joke...well bad attempt.

No he was being an asshole.