sp c250 wifi keep discoonecting

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  • KenB
    Geek Extraordinaire

    2,500+ Posts
    • Dec 2007
    • 3944

    #16
    Re: sp c250 wifi keep discoonecting

    Originally posted by Marwanalhajbi
    good to know,thank you i will pass this information,however ,do you thing if i put the wifi router close to the printer i would solve the issue?
    If the signal is strong enough, and clean enough, it normally works OK. The signal needs to be just about perfect.

    The problem is, by the time you jump through enough hoops to make it happy, you're normally better off to come up with a wired connection, as others have suggested.
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

    Comment

    • KenB
      Geek Extraordinaire

      2,500+ Posts
      • Dec 2007
      • 3944

      #17
      Re: sp c250 wifi keep discoonecting

      About 10 years ago, I had a total tool of a customer (this moron was some piece of work) go ballistic on me when the wireless option he purchased for his Segment 3 Ricoh B&W MFP kept falling off the network.

      The physical location of the MFP made it impossible to run a cable.

      All he kept insisting (between the "F" Bombs) was "the salesman said it would work". Sound familiar?

      In order to appease Sir Dipweed the salesman went out and bought a small wireless range extender, and I got to install it, about half way between the MFP and the wireless router. Since it was only about 15 feet away from the MFP, it worked well.
      “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 37487

        #18
        Re: sp c250 wifi keep discoonecting

        Originally posted by KenB
        If the signal is strong enough, and clean enough, it normally works OK. The signal needs to be just about perfect.

        The problem is, by the time you jump through enough hoops to make it happy, you're normally better off to come up with a wired connection, as others have suggested.
        Just the positioning of the antenna that came with Ricoh's internal wireless could make a difference. Ricoh recommended mounting it to the back cover. If that happened to put the frame of the copier between the antenna and the wireless router, it would constantly drop connection.

        Comment

        • Mark Bbb
          Service Manager

          1,000+ Posts
          • Jun 2012
          • 1662

          #19
          Re: sp c250 wifi keep discoonecting

          Originally posted by KenB
          About 10 years ago, I had a total tool of a customer (this moron was some piece of work) go ballistic on me when the wireless option he purchased for his Segment 3 Ricoh B&W MFP kept falling off the network.

          The physical location of the MFP made it impossible to run a cable.

          All he kept insisting (between the "F" Bombs) was "the salesman said it would work". Sound familiar?

          In order to appease Sir Dipweed the salesman went out and bought a small wireless range extender, and I got to install it, about half way between the MFP and the wireless router. Since it was only about 15 feet away from the MFP, it worked well.
          That is why i wrote, just 3 treaths away: "you can also connect a repeater"

          Comment

          • KenB
            Geek Extraordinaire

            2,500+ Posts
            • Dec 2007
            • 3944

            #20
            Re: sp c250 wifi keep discoonecting

            Originally posted by Mark Bbb
            That is why i wrote, just 3 treaths away: "you can also connect a repeater"
            I saw that post...I wasn't ignoring it.

            I was trying to point out (and apparently I failed) that the assumption of the salesman put me in a real ugly situation with an extremely irate customer. It was the closest I ever came to walking out on a customer and telling him to stick it.

            The salesforce had been made aware of the "limitations" of the wireless cards, but this guy chose to ignore it.

            It's a shining example of what kind of issues can be created with such a crappy product.
            Last edited by KenB; 12-01-2020, 07:27 PM.
            “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

            Comment

            • Marwanalhajbi
              Technician
              • Jul 2018
              • 72

              #21
              Re: sp c250 wifi keep discoonecting

              Originally posted by KenB
              I saw that post...I wasn't ignoring it.

              I was trying to point out (and apparently I failed) that the assumption of the salesman put me in a real ugly situation with an extremely irate customer. It was the closest I ever came to walking out on a customer and telling him to stick it.

              The salesforce had been made aware of the "limitations" of the wireless cards, but this guy chose to ignore it.

              It's a shining example of what kind of issues can be created with such a crappy product.
              THANKS FOR ALL,

              i will buy a repeater and analyse the wifi strength to put it at right place,

              best regards 4 all

              Comment

              • Mark Bbb
                Service Manager

                1,000+ Posts
                • Jun 2012
                • 1662

                #22
                Re: sp c250 wifi keep discoonecting

                Originally posted by KenB
                I saw that post...I wasn't ignoring it.
                So, you just repeated the fact that he needs a repeater...
                I understand that, don't worry.
                I understand that, don't worry (2x ... just in case)

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