sp c250 wifi keep discoonecting

Collapse
X
 
  • Time
  • Show
Clear All
new posts
  • Marwanalhajbi
    Technician
    • Jul 2018
    • 72

    sp c250 wifi keep discoonecting

    hello all,

    i have a sp 250sf connected wifi however it keep disconnected on sleep mode sometimes after 2 or 3 hours or day or two ,

    any suggestion please?

    please note that the customer refuses to keep it aweak .
  • Polo-022
    Trusted Tech

    250+ Posts
    • Sep 2007
    • 479

    #2
    Re: sp c250 wifi keep discoonecting

    Install MAIN-PDL Firmware, M20456655R. Released from 07/07/20.

    Comment

    • Marwanalhajbi
      Technician
      • Jul 2018
      • 72

      #3
      Re: sp c250 wifi keep discoonecting

      Originally posted by Polo-022
      Install MAIN-PDL Firmware, M20456655R. Released from 07/07/20.

      i did no result sir

      Comment

      • Polo-022
        Trusted Tech

        250+ Posts
        • Sep 2007
        • 479

        #4
        Re: sp c250 wifi keep discoonecting

        Static Ip?

        Comment

        • Marwanalhajbi
          Technician
          • Jul 2018
          • 72

          #5
          Re: sp c250 wifi keep discoonecting

          Originally posted by Polo-022
          Static Ip?
          i tried both static and dhcp won't help

          Comment

          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 35063

            #6
            Re: sp c250 wifi keep discoonecting

            Are you using Ricoh's internal WiFi option or an external WiFi extender/AP?

            Comment

            • BillyCarpenter
              Field Supervisor

              Site Contributor
              VIP Subscriber
              10,000+ Posts
              • Aug 2020
              • 14752

              #7
              Re: sp c250 wifi keep discoonecting

              What's the strength of the wireless signal?
              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: sp c250 wifi keep discoonecting

                Originally posted by Marwanalhajbi
                hello all,

                i have a sp 250sf connected wifi however it keep disconnected on sleep mode sometimes after 2 or 3 hours or day or two ,

                any suggestion please?

                please note that the customer refuses to keep it aweak .

                This is a known issue, update the firmware.
                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • KenB
                  Geek Extraordinaire

                  2,500+ Posts
                  • Dec 2007
                  • 3946

                  #9
                  Re: sp c250 wifi keep discoonecting

                  Originally posted by BillyCarpenter
                  What's the strength of the wireless signal?
                  If the signal strength ever dips below 80%, the connection will likely drop.

                  Ricoh wireless SUCKS, as mentioned countess in countless threads on CTN.
                  “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

                  Comment

                  • Marwanalhajbi
                    Technician
                    • Jul 2018
                    • 72

                    #10
                    Re: sp c250 wifi keep discoonecting

                    Originally posted by slimslob
                    Are you using Ricoh's internal WiFi option or an external WiFi extender/AP?
                    internal sir

                    Comment

                    • Marwanalhajbi
                      Technician
                      • Jul 2018
                      • 72

                      #11
                      Re: sp c250 wifi keep discoonecting

                      Originally posted by KenB
                      If the signal strength ever dips below 80%, the connection will likely drop.

                      Ricoh wireless SUCKS, as mentioned countess in countless threads on CTN.

                      good to know,thank you i will pass this information,however ,do you thing if i put the wifi router close to the printer i would solve the issue?

                      Comment

                      • BillyCarpenter
                        Field Supervisor

                        Site Contributor
                        VIP Subscriber
                        10,000+ Posts
                        • Aug 2020
                        • 14752

                        #12
                        Re: sp c250 wifi keep discoonecting

                        Originally posted by Marwanalhajbi
                        good to know,thank you i will pass this information,however ,do you thing if i put the wifi router close to the printer i would solve the issue?
                        Can you plug the copier into an ethernet jack and then you can use the wifi of the router to print?

                        PS - You may try downloading the Wifi Analyzer app on your phone and you can see the strength of the wifi in different locations throughout the building. See video:


                        Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                        Comment

                        • Mark Bbb
                          Service Manager

                          1,000+ Posts
                          • Jun 2012
                          • 1662

                          #13
                          Re: sp c250 wifi keep discoonecting

                          you can also connect a repeater ...

                          Comment

                          • mga
                            Copier Technician

                            Site Contributor
                            1,000+ Posts
                            • Dec 2010
                            • 1393

                            #14
                            Re: sp c250 wifi keep discoonecting

                            Originally posted by Marwanalhajbi
                            good to know,thank you i will pass this information,however ,do you thing if i put the wifi router close to the printer i would solve the issue?
                            Yes this is the best thing to do
                            Regards Mark

                            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                            https://copierservices.simdif.com

                            Comment

                            • slimslob
                              Retired

                              Site Contributor
                              25,000+ Posts
                              • May 2013
                              • 35063

                              #15
                              Re: sp c250 wifi keep discoonecting

                              Originally posted by Marwanalhajbi
                              internal sir
                              That is your problem. There are many WiFi range extenders with ethernet jack available, some for under $50 such as the Netgear AC750.

                              Comment

                              Working...