ricoh c9210 error code sc844-14

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  • DavidTeo
    Junior Member
    • Dec 2020
    • 3

    [Error Code] ricoh c9210 error code sc844-14

    I had a problem with ricoh c9210 calib, when the calib was finished, it could not generate ADC and when I restarted the fatal sc 844-14 error. does anyone know how to fix it?
  • butcher
    Technician
    • Dec 2009
    • 49

    #2
    Re: ricoh c9210 error code sc844-14

    Originally posted by DavidTeo
    I had a problem with ricoh c9210 calib, when the calib was finished, it could not generate ADC and when I restarted the fatal sc 844-14 error. does anyone know how to fix it?
    Try Firmware first , if still no good the manual says to replace the DTU.

    Comment

    • DavidTeo
      Junior Member
      • Dec 2020
      • 3

      #3
      Re: ricoh c9210 error code sc844-14

      Originally posted by butcher
      Try Firmware first , if still no good the manual says to replace the DTU.
      thanks you , can you advice me firmware for VPU or contoller ? can you quote it ?

      Comment

      • butcher
        Technician
        • Dec 2009
        • 49

        #4
        Re: ricoh c9210 error code sc844-14

        Originally posted by DavidTeo
        thanks you , can you advice me firmware for VPU or contoller ? can you quote it ?
        Upgrade all device firmware to the latest version . Also upgrade the ACD unit firmware.

        Good luck

        Comment

        • DavidTeo
          Junior Member
          • Dec 2020
          • 3

          #5
          Re: ricoh c9210 error code sc844-14

          Originally posted by butcher
          Upgrade all device firmware to the latest version . Also upgrade the ACD unit firmware.

          Good luck
          Hello Sir ,
          can you help me update firmware for DTU ricoh c9210 ?
          I have been copy file M0B15912P.fwu to sd card and on power main , after i enter service mode -> update firmware but error code E71 , can not run .
          my ricoh c9210 error sc 844-14 and i check hardware DTU is ok ( check led on board DTU ) , so just only error software on DTU ,.

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22808

            #6
            Re: ricoh c9210 error code sc844-14

            Originally posted by DavidTeo
            Hello Sir ,
            can you help me update firmware for DTU ricoh c9210 ?
            I have been copy file M0B15912P.fwu to sd card and on power main , after i enter service mode -> update firmware but error code E71 , can not run .
            my ricoh c9210 error sc 844-14 and i check hardware DTU is ok ( check led on board DTU ) , so just only error software on DTU ,.
            sounds like either:

            the firmware isn't unpacked properly

            the SD isn't in the right format

            do you have a service manual?

            No? request here: https://www.copytechnet.com/forums/s...nual-requests/

            users that make a small contribution to the upkeep of CTN, usually get quicker response time... for manuals/firmware/tech pubs. No individual tech profits from your donation. It is STRICTLY used to keep the domain name .. power... parts...updates.

            Phil B.

            Comment

            • anothertech
              Service Manager

              Site Contributor
              1,000+ Posts
              • Nov 2007
              • 1715

              #7
              Re: ricoh c9210 error code sc844-14

              You can not keep a Pro 9210 serviced without the proper training, I'm surprised that you would even try. Give up and call a proper tech.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35063

                #8
                Re: ricoh c9210 error code sc844-14

                Originally posted by DavidTeo
                Hello Sir ,
                can you help me update firmware for DTU ricoh c9210 ?
                I have been copy file M0B15912P.fwu to sd card and on power main , after i enter service mode -> update firmware but error code E71 , can not run .
                my ricoh c9210 error sc 844-14 and i check hardware DTU is ok ( check led on board DTU ) , so just only error software on DTU ,.
                A .fwu file would be a single module. Not feeling like taking the time to look it up I am not sure which module it is. What I do is that you do not need to go into service to load .fwu firmware. If you configure the SD card properly it will take you into the firmware update utility when you power up. I believe the firmware update in SP mode is for use in conjunction with @remote.

                Comment

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