MPC3504

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  • Elmo
    Senior Tech

    Site Contributor
    500+ Posts
    • Feb 2010
    • 541
    #16
    Re: MPC3504

    The machines are part of batch in from the trade
    i was wondering if they had either ex version screens or the wrong firmware on them
    i did try resetting to factory and clearing all options in the android settings
    im going to have a good look at the firmware and screen numbers see if i can identify the differences
    Thanks for all the Help
    I Used To Live To Fix Things Now i Fix Things To Live

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393
        #17
        Re: MPC3504

        Originally posted by Elmo
        The machines are part of batch in from the trade
        i was wondering if they had either ex version screens or the wrong firmware on them
        i did try resetting to factory and clearing all options in the android settings
        im going to have a good look at the firmware and screen numbers see if i can identify the differences
        Thanks for all the Help
        On the front of machine where it says the model if there's a ex after the model ie mpc3504 ex you will need to download ex firmware
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

          Comment

          • Elmo
            Senior Tech

            Site Contributor
            500+ Posts
            • Feb 2010
            • 541
            #18
            Re: MPC3504

            None of the machines have ex on the badges or serial sticker
            but that doesn't guarantee the haven't had the wrong screens fitted lol
            iam wondering if they are possibly 1st Generation screens
            I Used To Live To Fix Things Now i Fix Things To Live

              Comment

              • mga
                Copier Technician

                Site Contributor
                1,000+ Posts
                • Dec 2010
                • 1393
                #19
                Re: MPC3504

                Originally posted by Elmo
                None of the machines have ex on the badges or serial sticker
                but that doesn't guarantee the haven't had the wrong screens fitted lol
                iam wondering if they are possibly 1st Generation screens
                The picture you sent wasn't 1st generation
                Regards Mark

                FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                https://copierservices.simdif.com

                  Comment

                  • Elmo
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Feb 2010
                    • 541
                    #20
                    Re: MPC3504

                    Originally posted by mga
                    The picture you sent wasn't 1st generation
                    Thanks i haven't worked on Ricoh for a few years so not up-to-date with some of the newer models
                    I Used To Live To Fix Things Now i Fix Things To Live

                      Comment

                      • mga
                        Copier Technician

                        Site Contributor
                        1,000+ Posts
                        • Dec 2010
                        • 1393
                        #21
                        Re: MPC3504

                        So make sure you using firmware for mpc2004 2504 3004 3504 not 4504 5504 6004
                        Regards Mark

                        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                        https://copierservices.simdif.com

                          Comment

                          • Elmo
                            Senior Tech

                            Site Contributor
                            500+ Posts
                            • Feb 2010
                            • 541
                            #22
                            Re: MPC3504

                            Originally posted by mga
                            So make sure you using firmware for mpc2004 2504 3004 3504 not 4504 5504 6004
                            yep using the non ex version mpc3504sp
                            I Used To Live To Fix Things Now i Fix Things To Live

                              Comment

                              • CopyBats
                                Trusted Tech

                                100+ Posts
                                • Aug 2011
                                • 146
                                #23
                                Re: MPC3504

                                Originally posted by Elmo
                                yep using the non ex version mpc3504sp
                                99.9% This is due to one of these 3 things

                                1) Incorrect panel
                                2) Firmware not correct/latest
                                3)Faulty Controller / Panel


                                1) Look behind the panel and you should see a sticker with serial no and Part #. Post the part # here.

                                2) Print out firmware versions and post here or take a picture of the firmware versions. Double check to see if your animation version is latest. Should be D238-D239-D243-D244_Animation_v1.08_SDcard
                                If it works, don't touch it.

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