SC995-01

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  • malatsi.koko@moreyitechno
    Junior Member
    • Dec 2020
    • 4

    SC995-01

    Hi,

    I have replaced the controller board on Ricoh MP 3054 now i am experiencing the above error (SC995-01) serial number mismatch.
    What else can I do to fix this.

    When I put the new NVram it does not allow me to go into service mode and freezes instead and get SC819-00 error

    Please advise
  • 8T2
    Trusted Tech

    250+ Posts
    • Aug 2015
    • 257

    #2
    Re: SC995-01

    Haven't had to do this on a 54 yet fortunately, have you tried disconnecting, LAN cable, fax unit and HDD and starting up with a door open? If you're lucky it will start up so you can get into service mode.

    What happens if you start it up with the original NV RAM (if it's available that is)?

    Sent from my WAS-LX1 using Tapatalk

    Comment

    • TonerMunkeh
      Professional Moron

      2,500+ Posts
      • Apr 2008
      • 3873

      #3
      Re: SC995-01

      Was it a new controller? If not, the serial number from the old machine will be in there. Go to 5811 in factory SP and input the correct serial number.
      It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

      Hit it.

      Comment

      • malatsi.koko@moreyitechno
        Junior Member
        • Dec 2020
        • 4

        #4
        Re: SC995-01

        Originally posted by TonerMunkeh
        Was it a new controller? If not, the serial number from the old machine will be in there. Go to 5811 in factory SP and input the correct serial number.


        Its a used controller

        Thanks for your contribution

        Comment

        • malatsi.koko@moreyitechno
          Junior Member
          • Dec 2020
          • 4

          #5
          Re: SC995-01

          Originally posted by 8T2
          Haven't had to do this on a 54 yet fortunately, have you tried disconnecting, LAN cable, fax unit and HDD and starting up with a door open? If you're lucky it will start up so you can get into service mode.

          What happens if you start it up with the original NV RAM (if it's available that is)?

          Sent from my WAS-LX1 using Tapatalk

          It is a used controller which was working sine on another machine, when I use the same NVram it gives me sc995-01 error.
          Tried to replace the brand new NVram and it I get SC819-00 that when it freezes and not letting me into the service mode

          Comment

          • malatsi.koko@moreyitechno
            Junior Member
            • Dec 2020
            • 4

            #6
            Re: SC995-01

            Originally posted by 8T2
            Haven't had to do this on a 54 yet fortunately, have you tried disconnecting, LAN cable, fax unit and HDD and starting up with a door open? If you're lucky it will start up so you can get into service mode.<br>
            <br>
            What happens if you start it up with the original NV RAM (if it's available that is)?<br>
            <br>
            Sent from my WAS-LX1 using Tapatalk
            <br>
            <br><br>It is a used controller which was working sine on another machine, when I use&nbsp; the same NVram it gives me sc995-01 error.<br>Tried to replace the brand new NVram and it I get SC819-00 that when it freezes and not letting me into the service mode


            It is a used controller which was working fine in another machine.

            With the NVram which was already in the controller, it gives me 995-01 (serial number mismatch)
            A brand new NVram i get SC819-00 and does not take me into setup mode, freezes instead

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2413

              #7
              Re: SC995-01

              Try the used nv ram again - I think in factory sp there's something like "serial number input". You must compare three serial numbers - they have to be all the same. I guess there's some sort of mismatch.

              Comment

              • slimslob
                Retired

                Site Contributor
                25,000+ Posts
                • May 2013
                • 35067

                #8
                Re: SC995-01

                Originally posted by malatsi.koko@moreyitechno
                Hi,

                I have replaced the controller board on Ricoh MP 3054 now i am experiencing the above error (SC995-01) serial number mismatch.
                What else can I do to fix this.

                When I put the new NVram it does not allow me to go into service mode and freezes instead and get SC819-00 error

                Please advise
                Was there a reason for replacing the controller? Did you follow the procedures in the service manual exactly, including discharging any residual on the donor machine before removing the controller from it? If you did not you might now have 2 controller boards that are toast.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 7934

                  #9
                  Re: SC995-01

                  Originally posted by slimslob
                  Was there a reason for replacing the controller? Did you follow the procedures in the service manual exactly, including discharging any residual on the donor machine before removing the controller from it? If you did not you might now have 2 controller boards that are toast.
                  As slim said, start again & follow the correct procedure.

                  When you fit the original board back with its original NVRam what error do you get? (if any)
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • mga
                    Copier Technician

                    Site Contributor
                    1,000+ Posts
                    • Dec 2010
                    • 1393

                    #10
                    Re: SC995-01

                    Originally posted by malatsi.koko@moreyitechno
                    It is a used controller which was working sine on another machine, when I use the same NVram it gives me sc995-01 error.
                    Tried to replace the brand new NVram and it I get SC819-00 that when it freezes and not letting me into the service mode
                    +1 on slimslob & copier tech just follow manual it tells you where you went wrong
                    Regards Mark

                    FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                    RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                    https://copierservices.simdif.com

                    Comment

                    • slot
                      Trusted Tech

                      250+ Posts
                      • Jul 2008
                      • 341

                      #11
                      Re: SC995-01

                      Enter the machine serial number using SP5-811,you will need to enter SP via special mode and use the original nvram

                      Comment

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