MP 3054

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  • thurmmy
    Trusted Tech

    Site Contributor
    100+ Posts
    • Aug 2016
    • 102

    MP 3054

    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?
  • mga
    Copier Technician

    Site Contributor
    1,000+ Posts
    • Dec 2010
    • 1393

    #2
    Re: MP 3054

    Originally posted by thurmmy
    I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?
    Unplug from network blue light must not be flashing
    Regards Mark

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    • thurmmy
      Trusted Tech

      Site Contributor
      100+ Posts
      • Aug 2016
      • 102

      #3
      Re: MP 3054

      Not plugged into network. In shop.

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      • KeviM
        Trusted Tech

        250+ Posts
        • Oct 2019
        • 323

        #4
        Re: MP 3054

        Hi, just wondering, is the touch screen panel functioning properly?

        Could be damaged or shorting out

        Comment

        • thurmmy
          Trusted Tech

          Site Contributor
          100+ Posts
          • Aug 2016
          • 102

          #5
          Re: MP 3054

          Yes, it is. It is actually from another machine. The one I am having problems with had the 672-11 code with the op panel non-responsive at all, buttons or otherwise. I am able to get into the firmware update box but that's it. Am I dealing with a controller board issue? I was just recently repaired by Hytec.

          Comment

          • luca72
            Field Supervisor

            1,000+ Posts
            • Oct 2017
            • 1556

            #6
            Re: MP 3054

            Originally posted by thurmmy
            I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?

            hi, I would not like to make a stupid observation, but, it is not that you have java activated? as soon as you turn on the machine it may have biblical times before it allows you to advance in the various sp menus ... if one does not keep it in mind it could turn off and on again again ending up in a psychological loop
            "loneliness is an invention of the white man, when we are alone we talk to everything around us, we are never alone" (Ojibwa)

            Comment

            • CopyBats
              Trusted Tech

              100+ Posts
              • Aug 2011
              • 131

              #7
              Re: MP 3054

              Originally posted by thurmmy
              I am having a bit of trouble getting into service program. I can get into the main service program, also factory mode, but it will not go into the individual program, ie. copy, printer, scanner, fax, portions. Not grayed out. Just beeps. Hmmm. What up with this?
              Check if the machine has hard drive.
              Go in copy screen ( not sp mode but copying screen) and see if double sides original is grayed out
              If it works, don't touch it.

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