404 page not found

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  • pgotocom
    Junior Member
    • Feb 2021
    • 1

    [Misc] 404 page not found

    I have a problem with Ricoh MP301SP in we interface it shows error with 404 not found machine is available on the network and PC printing is ok but can't access web gui any body advise.
  • 8T2
    Trusted Tech

    250+ Posts
    • Aug 2015
    • 257

    #2
    Re: 404 page not found

    Have you tried connecting dierectly to device with LAN cable and bypassing network? You sure the PC and device are in the same IP range and Subnet?

    Sent from my WAS-LX1 using Tapatalk

    Comment

    • satins
      Technician

      Site Contributor
      50+ Posts
      • Feb 2021
      • 87

      #3
      Re: 404 page not found

      Almost all medium and enterprise engine have a SP setting to enable/disable NIC and USB. I am not sure about this particular model but you can check it in the Service mode.
      Ensure it is set to 1:enable

      Comment

      • slimslob
        Retired

        Site Contributor
        25,000+ Posts
        • May 2013
        • 35064

        #4
        Re: 404 page not found

        This can happen if a device certificate has been improperly created. To check try accessing as https instead of http.

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: 404 page not found

          Originally posted by pgotocom
          I have a problem with Ricoh MP301SP in we interface it shows error with 404 not found machine is available on the network and PC printing is ok but can't access web gui any body advise.
          Have you tried another browser?

          Also update the firmware.
          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

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