[Error Code] Ricoh 8120s pro sc 567-00

[socoolone]

I had a problem with dirty edges fixed that and after i cleaned the machine i now get sc 567-00. I have replaced the iob and the ac control board and rebuilt the entire fuser and new sensors. The manual says shorted triac but i can find a traic anywhere in the parts manual. I help greatly appreciated..

Thanks Socoolone

[slimslob]

Re: Ricoh 8120s pro sc 567-00

The manual says the description of the error is "Software high temperature error: Fusing heat thermistor" Have you replaced the thermistor and updated/reloaded the firmware?

[socoolone]

Re: Ricoh 8120s pro sc 567-00

yes i have

[anothertech]

Re: Ricoh 8120s pro sc 567-00

Many Pro 8120 customers have a spare fuser, is there a spare at one of your customers you could borrow to try in that machine?

[socoolone]

Re: Ricoh 8120s pro sc 567-00

no got this machine from a wholesaler and am starting to regret it

[anothertech]

Re: Ricoh 8120s pro sc 567-00

no got this machine from a wholesaler and am starting to regret it

They are really good machines. When did you first see the sc567 ?

[socoolone]

Re: Ricoh 8120s pro sc 567-00

tried to reload firmware and the machine threw an error and now i cant get past it tried the clear modes 143 stop 3 times and it wont clear now my machine is dead i guess i need a new control board

[socoolone]

Re: Ricoh 8120s pro sc 567-00

The manual says the description of the error is "Software high temperature error: Fusing heat thermistor" Have you replaced the thermistor and updated/reloaded the firmware?

tried to reload firmware and the machine threw an error and now i cant get past it tried the clear modes 143 stop 3 times and it wont clear now my machine is dead i guess i need a new control board

[socoolone]

Re: Ricoh 8120s pro sc 567-00

Just replaced the bcu and still get the firmware error e 32. The machine is stuck in firmware loading how to i get out of that screen ? I tried to resume loading firmware but it does nothing when it resumes i let the machine run over night and no luck. Any idea on what to do next would be great


Thanks
Socoolone

[Notrons]

Re: Ricoh 8120s pro sc 567-00

Past experience has told me, that whenever you get an error during FW upgrades, one of your files is corrupted. No amount of reloaded with fix this. This has happened to me twice of two different module's. My only fix was to replace the controller PCB.

[anothertech]

Re: Ricoh 8120s pro sc 567-00

Try this

[Symptom]
The "E32" and "E44" error codes are displayed.
When several softwares are installed in a same time, the "E32" and "E44" error codes may be displayed which will not turn off even if the SD card is removed and the power is turned off and on, and the system will not be ready for use.
[Cause]
A firmware transmission error may occur when installing several types of firmware simultaneously. Since the error data is saved to the NVRAM, the machine is unable to boot up normally, even after the main switch is turned Off/On.

How to cancel the errors:
1) Press "143" using the number keys while the error code is displayed.
2) Press the "CLEAR" key 3 times.
3) The system will beep 3 times and the error display will disappear.
To ensure the above error codes do not occur, please be sure to follow the procedure below whenever installing several kinds of firmware at the same time: 1. First, install the System firmware only. 2. After successfully installing the System firmware, turn the machine main power Off/On and confirm that the machine boots up to Ready status normally. 3. Install the remaining firmware simultaneously. Note: Refer RTB RB070040 as to details.

[socoolone]

Re: Ricoh 8120s pro sc 567-00

i think i need a new main board cant clear this error