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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
Microsoft recent updates as usual wrecked havoc.
Try uninstall those from elevated Command prompt:
wusa /uninstall /kb:5000802
wusa /uninstall /kb:5000808A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused. -
Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
A recent Windows 10 update is the most likely cause. KB5000802 on most systems
There are several threads in the KM forum regarding this.
Failing to plan is planning to fail!!!Comment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
If updating doesn't work, try installing PCL6 Universal Driver V4' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
I've got two calls for this exact issue today. I too, believe that the Microsoft Update is behind it somehow.
So you're printing JPG files from Microsoft Photo Viewer or Microsoft Picture and Fax Viewer ... correct? And you're getting blank areas 3" to5" wide in the feed direction, through your photo, yes?
My suggestion is to install a non-Microsoft JPG viewer like Irfanview
Download IrfanView
It has many more features than either of the Microsoft options, it's free, and IT WORKS.
=^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
An out-of-band update has been released to resolve the issue.
March 18, 2021—KB5001649 (OS Builds 19041.870 and 19042.870) Out-of-bandComment
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' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
It is a Freeware for non-commercial use. I have used for years. Here is their web page. IrfanView - Official Homepage - One of the Most Popular Viewers Worldwide
For best use also download all their plugins to include Ghostscript. IrfanView PlugInsComment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
Wow
Amazing responce as I posted last night and this morning I have answers.
BIG thankyou to all.
They have there own I.T support and will pass on the info.Comment
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' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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Re: Help wanted - only printing both l/h & r/h edge of photos on a ricoh MPC306
Another strange issue
On one of the PCs when I requested a test print via the Printer properties tab the PC crashed ! ( just another thing to be blamed for! lol )Comment
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There are 10 types of people in this world, those who understand binary maths and those who don'tComment
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' "But the salesman said . . ." The salesman's an asshole!'
Mascan42
'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'
Ibid
I'm just an ex-tech lurking around and spreading disinformation!Comment
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