Ricoh MPC2503

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  • Perry
    Junior Member
    • May 2012
    • 9

    #1

    Ricoh MPC2503

    I have a Ricoh MPC2503 that constantly jams from the top tray. There is a small tear in the paper that is the same width as the sep roller. If I change the complete set of rollers, it will work great for about 20K. Then the same thing happens again. How long are the rollers supposed to last on this machine?
  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 36804

    #2
    Re: Ricoh MPC2503

    Normally caused by the separation turning in the reverse. Usually the result of a worn feed roller but if you are replacing it with a new Genuine Ricoh roller, try replacing the torque limiter for the separation roller. It may be binding and providing too much reverse torque. If you are using cheap after market parts, just remember

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    • Perry
      Junior Member
      • May 2012
      • 9

      #3
      Re: Ricoh MPC2503

      Originally posted by Perry
      I have a Ricoh MPC2503 that constantly jams from the top tray. There is a small tear in the paper that is the same width as the sep roller. If I change the complete set of rollers, it will work great for about 20K. Then the same thing happens again. How long are the rollers supposed to last on this machine?
      I'm using genuine Ricoh rollers so I'll order a torque limiter. Thanks for the reply.

      Comment

      • mga
        Copier Technician

        Site Contributor
        1,000+ Posts
        • Dec 2010
        • 1393

        #4
        Re: Ricoh MPC2503

        Originally posted by Perry
        I have a Ricoh MPC2503 that constantly jams from the top tray. There is a small tear in the paper that is the same width as the sep roller. If I change the complete set of rollers, it will work great for about 20K. Then the same thing happens again. How long are the rollers supposed to last on this machine?
        Use the mpc4503 rollers last longer also the problem is mostly limiter and lower separation roller good luck
        Regards Mark

        FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

        RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

        https://copierservices.simdif.com

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        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 7910

          #5
          Re: Ricoh MPC2503

          Originally posted by Perry
          ...
          How long are the rollers supposed to last on this machine?
          Until failed torque limiter causes a flat spot on separation roller

          As others said change torque limiter together with rollers don't forget and change any oneways involved.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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          • slimslob
            Retired

            Site Contributor
            25,000+ Posts
            • May 2013
            • 36804

            #6
            Re: Ricoh MPC2503

            Originally posted by Perry
            How long are the rollers supposed to last on this machine?
            That depends on the type of roller and the paper being fed. It also is not a good value to base replacement on. As an example on the Martini models the older gray composite rollers were rated for 300K but with proper cleaning could last double that. On the other hand the blue synthetic rollers were rated at 1M but the feed roller seldom lasted more than 800K before they became too slick and allowed the separation roller to turn against them.

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            • rthonpm
              Field Supervisor

              2,500+ Posts
              • Aug 2007
              • 2847

              #7
              Re: Ricoh MPC2503

              I had a similar issue on years ago. Couple of other techs on the team had looked at it, cleaned or replaced rollers and the problem came back. I got there, pulled everything apart and found a small crack in the torque limiter at the end that went into the sep roller.

              Replaced it and life was good for the customer again.

              Sent from my BlackBerry using Tapatalk

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              • emiliorsg
                Trusted Tech

                100+ Posts
                • Jul 2018
                • 141

                #8
                Re: Ricoh MPC2503

                If the client is using used paper, many times it dirties the tires and then they slip, leaving a mark on the paper that they are not able to feed. If this is not the case, check the torque.

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                • TonerMunkeh
                  Professional Moron

                  2,500+ Posts
                  • Apr 2008
                  • 3865

                  #9
                  Re: Ricoh MPC2503

                  One of the belt assist feed rollers in the side door being stuck or slowed with paper dust is also a good cause for this.
                  It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

                  Hit it.

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