sc670_01 SC670_02 ricoh mpc307SPF

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  • Adminofcopieur
    Junior Member
    • Oct 2017
    • 8

    sc670_01 SC670_02 ricoh mpc307SPF

    i have this error when the machine sleeps this night , and sometimes when printing and when starting..

    amazing

    any idea ?

    since i have changed the toner bk

    i replace him but no resolved...

    thanks for help me...
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7930

    #2
    Re: sc670_01 SC670_02 ricoh mpc307SPF

    Originally posted by Adminofcopieur
    i have this error when the machine sleeps this night , and sometimes when printing and when starting..

    amazing

    any idea ?

    since i have changed the toner bk

    i replace him but no resolved...

    thanks for help me...
    Faulty or dirty toner bottle contacts can cause this error. If not try updating the firmware.

    • Code: SC670-02
    • Description:Engine is down when machine starts up (SC reboot can not be performed)
      Machine-down was detected after the /ENGRDY signal was not asserted.
    • Causes:The engine board was reset at an unexpected time
    • Remedy:Update the firmware. Check the connection between the engine board and the controller board.
    • • If it is always reproduced, replace the engine board. If the problem persists, consider replacing the controller board or other boards between them.
      • If reproducibility is low, multiple causes are to be considered, such as software, engine board, controller board, and PSU.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • Phil B.
      Field Supervisor

      10,000+ Posts
      • Jul 2016
      • 22808

      #3
      Re: sc670_01 SC670_02 ricoh mpc307SPF

      Originally posted by Adminofcopieur
      i have this error when the machine sleeps this night , and sometimes when printing and when starting..

      amazing

      any idea ?

      since i have changed the toner bk

      i replace him but no resolved...

      thanks for help me...
      are you a trained tech?

      do you have the service manual? IF NOT place request for one here: https://www.copytechnet.com/forums/s...nual-requests/

      what happened before it kicked the code?

      was a repair done?

      user messed the machine up?

      more info needed.

      Phil B. " The Dentist "

      Comment

      • Adminofcopieur
        Junior Member
        • Oct 2017
        • 8

        #4
        Re: sc670_01 SC670_02 ricoh mpc307SPF

        Originally posted by Phil B.
        are you a trained tech?

        do you have the service manual? IF NOT place request for one here: https://www.copytechnet.com/forums/s...nual-requests/

        what happened before it kicked the code?

        was a repair done?

        user messed the machine up?

        more info needed.

        Phil B. " The Dentist "

        hello ,
        i am technicien since 10 years by I ve never seen this error.
        seams very difficult to find the real reason apparently
        the service manual had a correction , it s noticed that the toner bottle may be in cause

        i have service manual of course
        never happened before this code
        the user just changed the black toner before it s finished ..
        not repair done ,
        I just changed toner bk and all the color , be cause we re thinking it s about the chip toner bottle but none..

        what you would like I do ? changed the id chip sensor or the toner bottle assy ?
        I think it's not that because the code appear when the machine was sleeping ...
        I think I can look at the connector between the bicu and the controller card

        but any help appreciated
        sorry for the langage traduction , but I m French

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7930

          #5
          Re: sc670_01 SC670_02 ricoh mpc307SPF

          Originally posted by Adminofcopieur
          hello ,
          i am technicien since 10 years by I ve never seen this error.
          seams very difficult to find the real reason apparently
          the service manual had a correction , it s noticed that the toner bottle may be in cause

          i have service manual of course
          never happened before this code
          the user just changed the black toner before it s finished ..
          not repair done ,
          I just changed toner bk and all the color , be cause we re thinking it s about the chip toner bottle but none..

          what you would like I do ? changed the id chip sensor or the toner bottle assy ?
          I think it's not that because the code appear when the machine was sleeping ...
          I think I can look at the connector between the bicu and the controller card

          but any help appreciated
          sorry for the langage traduction , but I m French
          If you have replaced all the toners & the toner chip contacts are clean update to the latest package AND any modules that are not in the .pkg file.


          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • Adminofcopieur
            Junior Member
            • Oct 2017
            • 8

            #6
            Re: sc670_01 SC670_02 ricoh mpc307SPF

            hi thank you for your response,

            but allready done


            Comment

            • TonerMunkeh
              Professional Moron

              2,500+ Posts
              • Apr 2008
              • 3873

              #7
              Re: sc670_01 SC670_02 ricoh mpc307SPF

              If it carries on playing silly buggers replace the toner hopper and the BRB board.
              It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

              Hit it.

              Comment

              • Adminofcopieur
                Junior Member
                • Oct 2017
                • 8

                #8
                Re: sc670_01 SC670_02 ricoh mpc307SPF

                Originally posted by TonerMunkeh
                If it carries on playing silly buggers replace the toner hopper and the BRB board.

                hi thank for you reply

                i don t think it s a bout the toner hopper because the toner turn when I turn it ans there is no hard mechanical

                and now I have got sc 670-01 and not 670-02


                For THE BRB BOARD , it s maybe possible but what makes me doubt is that the code appeared when the machine was on standby....

                I were thinking better on bicu board control board and psu board...

                Comment

                • imaginemoko
                  unTrusted Tech

                  250+ Posts
                  • Jan 2008
                  • 289

                  #9
                  Re: sc670_01 SC670_02 ricoh mpc307SPF

                  Originally posted by Adminofcopieur
                  hi thank for you reply

                  i don t think it s a bout the toner hopper because the toner turn when I turn it ans there is no hard mechanical

                  and now I have got sc 670-01 and not 670-02


                  For THE BRB BOARD , it s maybe possible but what makes me doubt is that the code appeared when the machine was on standby....

                  I were thinking better on bicu board control board and psu board...

                  may i suggest the PSU , Firmware then BICU last on controller for test isolation. good luck Sir.
                  fix the customer first then fix the machine... its simple and makes life more easy.

                  Comment

                  • Adminofcopieur
                    Junior Member
                    • Oct 2017
                    • 8

                    #10
                    Re: sc670_01 SC670_02 ricoh mpc307SPF

                    Originally posted by imaginemoko
                    may i suggest the PSU , Firmware then BICU last on controller for test isolation. good luck Sir.

                    hello thank you for your answer

                    yes you can lol

                    but how I have a BICU in stock , I will test this first.

                    I give you return when done.

                    Comment

                    • mga
                      Copier Technician

                      Site Contributor
                      1,000+ Posts
                      • Dec 2010
                      • 1393

                      #11
                      Re: sc670_01 SC670_02 ricoh mpc307SPF

                      Originally posted by Adminofcopieur
                      i have this error when the machine sleeps this night , and sometimes when printing and when starting..

                      amazing

                      any idea ?

                      since i have changed the toner bk

                      i replace him but no resolved...

                      thanks for help me...
                      I've had this and it was a compatible toner try another bottle oem would be best
                      Regards Mark

                      FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                      RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                      https://copierservices.simdif.com

                      Comment

                      • Phil B.
                        Field Supervisor

                        10,000+ Posts
                        • Jul 2016
                        • 22808

                        #12
                        Re: sc670_01 SC670_02 ricoh mpc307SPF

                        Originally posted by mga
                        I've had this and it was a compatible toner try another bottle oem would be best
                        Ricoh's really don't play well with compatible toners do they brother? well at least in my dealings with them.

                        Comment

                        • Debs1964
                          Service Manager

                          1,000+ Posts
                          • Oct 2010
                          • 1687

                          #13
                          Re: sc670_01 SC670_02 ricoh mpc307SPF

                          Originally posted by mga
                          I've had this and it was a compatible toner try another bottle oem would be best
                          I've had the same fault on a Metis with genuine toner
                          There are 10 types of people in this world, those who understand binary maths and those who don't

                          Comment

                          • mga
                            Copier Technician

                            Site Contributor
                            1,000+ Posts
                            • Dec 2010
                            • 1393

                            #14
                            Re: sc670_01 SC670_02 ricoh mpc307SPF

                            Originally posted by Debs1964
                            I've had the same fault on a Metis with genuine toner
                            Same here on metis customer had oem toner so I thought I order the pwb was still the same replacement of new oem toner sorted problem I've even had oem toner with a missing chip in sealed box.
                            Regards Mark

                            FOR TRADE AND END USER SERVICE CALLS PLEASE VISIT WEB SITE FOR CONTACT DETAILS. COVERING GREATER LONDON {UK} AND ALL SURROUNDING COUNTIES.

                            RICOH, CANON, KYOCERA, KONICA, SHARP, HP/SAMSUNG BROTHER, LEXMARK.

                            https://copierservices.simdif.com

                            Comment

                            • Adminofcopieur
                              Junior Member
                              • Oct 2017
                              • 8

                              #15
                              Re: sc670_01 SC670_02 ricoh mpc307SPF

                              Originally posted by mga
                              Same here on metis customer had oem toner so I thought I order the pwb was still the same replacement of new oem toner sorted problem I've even had oem toner with a missing chip in sealed box.


                              no it s a genuine toner

                              and I have change 2 times black yellow magenta cyan

                              I just change one hour ago the bicu I m waiting for sc code return ...

                              so now I have the copy clear... look at the picture
                              all cables are ok


                              so it s why I think about psu problem...
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