SR-3240 capabilities

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 509

    SR-3240 capabilities

  • slimslob
    Retired

    Site Contributor
    25,000+ Posts
    • May 2013
    • 35067

    #2
    Re: SR-3240 capabilities

    On most models Saddle Stitch/Center Fold are not allowed by default from the bypass tray. On a few model it can be enabled from within User Tools. If you don't have a either a PB3150 or PB3160 you may be screwed.

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    • ABS tect
      Senior Tech

      500+ Posts
      • Sep 2013
      • 509

      #3
      Re: SR-3240 capabilities

      Originally posted by slimslob
      On most models Saddle Stitch/Center Fold are not allowed by default from the bypass tray. On a few model it can be enabled from within User Tools. If you don't have a either a PB3150 or PB3160 you may be screwed.
      i have a pb-3160. You’re saying I need to put the cardstock in a tray other than the bypass and it will work?

      Comment

      • anothertech
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2007
        • 1715

        #4
        Re: SR-3240 capabilities

        Well, try it. You can also try setting the card stock tray or bypass to plain paper to see if the card stock setting is what is stopping you.

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        • ABS tect
          Senior Tech

          500+ Posts
          • Sep 2013
          • 509

          #5

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          • Brianneoe
            Trusted Tech

            250+ Posts
            • May 2015
            • 317

            #6
            Re: SR-3240 capabilities

            Make sure the MAC has the Ricoh PPD loaded. If you are using the default Bonjour you will not have all the options. Add the PPD with the IP and the HP protocol. With the correct PPD loaded you will have all the options that a PC driver has. You can also send the print job down to the "Document Server",its under the "Job" tab and output it from the machines control panel.

            Good luck

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            • ABS tect
              Senior Tech

              500+ Posts
              • Sep 2013
              • 509

              #7
              Re: SR-3240 capabilities

              Originally posted by Brianneoe
              Make sure the MAC has the Ricoh PPD loaded. If you are using the default Bonjour you will not have all the options. Add the PPD with the IP and the HP protocol. With the correct PPD loaded you will have all the options that a PC driver has. You can also send the print job down to the "Document Server",its under the "Job" tab and output it from the machines control panel.

              Good luck
              Going to try this out today. Thanks

              Comment

              • ABS tect
                Senior Tech

                500+ Posts
                • Sep 2013
                • 509

                #8
                Re: SR-3240 capabilities

                Originally posted by Brianneoe
                Make sure the MAC has the Ricoh PPD loaded. If you are using the default Bonjour you will not have all the options. Add the PPD with the IP and the HP protocol. With the correct PPD loaded you will have all the options that a PC driver has. You can also send the print job down to the "Document Server",its under the "Job" tab and output it from the machines control panel.

                Good luck
                Ok I think this might actually work, I'm not sure if it was the computer or driver but whenever I sent the job to Document server from adobe it would still print out, but every other print job would hold in the Document server. But I exited out of everything, re-installed the printer, and printed the job from to the DS and it finally worked!

                At this point I think this is the best I can do given that I'm stuck with using a Mac. Hopefully the customer will accept this as a solution, having to go to the Document Server instead of it just printing it out.

                Follow up question, because this is super annoying with the media type...I want to run my thick paper through the bypass tray, is there any way to allow the machine to saddle stitch from the bypass tray at all? Even plain paper? Any time I select the bypass tray it automatically won't allow saddle stitch and vice versa. Any way to override this?

                You guys have been awesome, thanks so much.

                Comment

                • slimslob
                  Retired

                  Site Contributor
                  25,000+ Posts
                  • May 2013
                  • 35067

                  #9
                  Re: SR-3240 capabilities

                  Originally posted by ABS tect
                  Follow up question, because this is super annoying with the media type...I want to run my thick paper through the bypass tray, is there any way to allow the machine to saddle stitch from the bypass tray at all? Even plain paper? Any time I select the bypass tray it automatically won't allow saddle stitch and vice versa. Any way to override this?

                  You guys have been awesome, thanks so much.
                  If there is it would be something in either User Tools or WIM.

                  Comment

                  • ABS tect
                    Senior Tech

                    500+ Posts
                    • Sep 2013
                    • 509

                    #10
                    Re: SR-3240 capabilities

                    Hey all, can't thank you guys enough for all the responses. I have got the customer up and functioning properly and closed the deal

                    I wanted to share what I found worked for me, I will also copy and paste this response in the other thread I started, as they are slightly related.

                    I borrowed a friends Mac all week and did a crap ton of testing on the same exact unit that I was proposing to my customer (MP C6004 w/SR-3240 finisher).
                    To make a long story short, the fastest way I got the machine to print a file from photoshop or adobe dc was setting the machine up through the IP address (of course) and using the LPD route. The LPD one was the only one I found to actually show the job spooling from the mac print q and once it finished and sent to the machine the machine printed it out quickly.

                    On the finisher side of things, I found a couple of issues, but the main one was the tray settings. I had said that as soon as the print job hit the machine, it would say "resetting job" even if I sent the job with proper settings that the machine was capable of. I discovered that the machine in the customers office tray settings were set to "driver command" rather than "machine settings". Once I set the trays to machine settings, the job would run .

                    For doing saddle stitch, I couldn't find a way to do it through the bypass, not a huge deal I can adjust.
                    As far as running the job with a cover page of thick 2 quality, and the rest of the job on plain paper, I found there was no way to choose the paper type of the cover page on a Mac print driver separate from the rest of the job. So what I did was just split the difference and set both trays to thick 1, choose my cover sheet tray, and the machine printed the sucker out no problem. Hopefully I don't have any issues running a thicker cardstock on thick 1, but that is the best I could come up with!

                    Hope this may help anyone who cares, thanks again for your help. Thankful for this community of techs and their wisdom.

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