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Looking at the picture I can determine one thing, the paper pickup roller was still in the down position and in contact with the original when it should not have been. I would say that the original feed had been removed, disassembled and then improperly re-assembled. Either that or the cam that lifts it was not working correctly, but it can be seen in the picture and is in the proper position.
I knew the "crimp" in the paper was too wide to be caused by a " clip " that was out of place like someone suggested.
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