MPC8002 672-12 code

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  • digicor
    Service Manager

    1,000+ Posts
    • Jul 2008
    • 1134

    MPC8002 672-12 code

    I changed the usb/multi pin connector (there attached at the hip) cable from the control board to the control panel, this is the first step, the code didnt come back till late yesterday, it seems to only pop up when the machine is sitting idle for a while, then a job gets sent to it and the code appears.
    I will change the cntrl board and contrl panel and report back
    does anybody have another fix? is this code being generated by another situation not related to the codes meaning?
    Thanks
  • TonerMunkeh
    Professional Moron

    2,500+ Posts
    • Apr 2008
    • 3873

    #2
    Re: MPC8002 672-12 code

    Had the HDD cause this code on several models, mainly the MPC306.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

    Comment

    • digicor
      Service Manager

      1,000+ Posts
      • Jul 2008
      • 1134

      #3
      Re: MPC8002 672-12 code

      Originally posted by TonerMunkeh
      Had the HDD cause this code on several models, mainly the MPC306.
      easier than CTRL Board, thanx ill try that first

      Comment

      • FrohnB
        Service Manager

        Site Contributor
        1,000+ Posts
        • Jul 2017
        • 1919

        #4
        Re: MPC8002 672-12 code

        Rarely (if ever), has it been the HDD for us.
        Usually when it's a SC672-XX (anything but '00"), we have replaced the Op Panel itself.
        Have had one controller replacement for a 672-00 code.
        USB cable replacement has NEVER worked for us.

        Does it have a Fax unit on board?
        Could try the Ol' Go-To of removing options one by one and powering on to see if it gets past the code.
        But My money is on the Op Panel.
        Omertà

        Comment

        • digicor
          Service Manager

          1,000+ Posts
          • Jul 2008
          • 1134

          #5
          Re: MPC8002 672-12 code

          i swopped out the control panel this mourning, no call back yet, when i replaced the cables, the client call back with in an hour
          so so far so good.
          Thanks to all

          Comment

          • digicor
            Service Manager

            1,000+ Posts
            • Jul 2008
            • 1134

            #6
            Re: MPC8002 672-12 code

            well that didnt last, just got the same call, same machine,so its the controller unit, its all i have left in the chain, i do hope this fixes it, its not an in and out procedure...
            let you all know...

            Comment

            • digicor
              Service Manager

              1,000+ Posts
              • Jul 2008
              • 1134

              #7
              Re: MPC8002 672-12 code

              okay, it wasnt the panel, the cable , its the control board on the hdd side, so far it seemed to be this board, im waiting for a replacement for the C8002, i put a whole contrl assembly in the machine from a 6502, yes its saying fuser setting error
              but it was just an elimination test, the front panel is fine, as well as the cable to it, i can get into service mode ect..
              so until i get the replacement control board, the machine is still down, but we think we have it solved.

              Comment

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